Right at Home Boulder is looking for an experienced Home Care Coordinator / Administrator. A qualified candidate must have at least two years of supervisory experience in home health care, assisted living, nursing home, ambulatory surgical center, or a hospital with the past five years. We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who love helping people!We offer work with purpose, training and development opportunities, a competitive salary, and a quarterly bonus potential.
The Home Care Coordinator is responsible for creating extraordinary client and family experiences, caregiver satisfaction and retention, and ultimately manages “best in home care” care plans.
Maintains integrity in every interaction with caregivers and clients
Schedules and coordinates day to day activities of caregivers
Serves as liaison between associates and owner
Answers telephone, takes inquiries or messages in an upbeat, professional manner
Communicates continually with associates and clients to evaluate service
Responds promptly and courteously to all clients' calls
Receives referrals and inquiries on the programs of this company
Assists with sales, marketing, and public relations efforts
Assists with recruiting, associate hiring, orientation, in-services, etc
Performs on-call coordinator duties as needed
Maintains professionalism in all interactions
Ability to problem solve and make decisions in a fast-paced environment
Maintains documentation in Clearcare and ensures complete personnel records for all home care clients
Interviews, screens and tests all applicants and provides a positive candidate experience
Overall management of the local home health agency to assure that the Agency is in compliance with all applicable laws, regulations, policies, and Governing Body directives.
Other duties assigned by Owner
The desired candidate will possess the following:
At least two years of supervisory experience in home health care, assisted living, nursing home, ambulatory surgical center, or a hospital with the past five years.
Clearcare experience a plus.
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Read, write, speak, and understand English as needed for the job.
Be available as required for on-call duty outside of normal office hours.
Have a valid driver’s license and use of insured automobile.