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Home Care Coordinator

Right at Home Boulder

Home Care Coordinator

Boulder, CO
Full Time
Paid
  • Responsibilities

    Right at Home Boulder is looking for an experienced Home Care Coordinator / Administrator. A qualified candidate must have at least two years of supervisory experience in home health care, assisted living, nursing home, ambulatory surgical center, or a hospital with the past five years. We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who love helping people!We offer work with purpose, training and development opportunities, a competitive salary, and a quarterly bonus potential.

    The Home Care Coordinator is responsible for creating extraordinary client and family experiences, caregiver satisfaction and retention, and ultimately manages “best in home care” care plans.

    Maintains integrity in every interaction with caregivers and clients

    Schedules and coordinates day to day activities of caregivers

    Serves as liaison between associates and owner

    Answers telephone, takes inquiries or messages in an upbeat, professional manner

    Communicates continually with associates and clients to evaluate service

    Responds promptly and courteously to all clients' calls

    Receives referrals and inquiries on the programs of this company

    Assists with sales, marketing, and public relations efforts

    Assists with recruiting, associate hiring, orientation, in-services, etc

    Performs on-call coordinator duties as needed

    Maintains professionalism in all interactions

    Ability to problem solve and make decisions in a fast-paced environment

    Maintains documentation in Clearcare and ensures complete personnel records for all home care clients

    Interviews, screens and tests all applicants and provides a positive candidate experience

    Overall management of the local home health agency to assure that the Agency is in compliance with all applicable laws, regulations, policies, and Governing Body directives.

    Other duties assigned by Owner

    The desired candidate will possess the following:

    At least two years of supervisory experience in home health care, assisted living, nursing home, ambulatory surgical center, or a hospital with the past five years.

    Clearcare experience a plus.

    High school graduate or equivalent with two years of business experience.

    Able to work independently, demonstrating sound judgment.

    Read, write, speak, and understand English as needed for the job.

    Be available as required for on-call duty outside of normal office hours.

    Have a valid driver’s license and use of insured automobile.