Caregiver Weekend Supervisor
Job Description
Right at Home is currently seeking a WEEKEND On Call Supervisor who has exceptional skills in communication, organization and decision making. The On Call supervisor plays an integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Provides support to the Care Manager with prospective clients. Provides support to the Scheduling Coordinator with staffing and solving issues during non-business hours.
Essential Duties and Responsibilities:
Responds to incoming calls to the office during non-business hours (Friday 5:00 PM through Monday 8:00 AM)
Responds in a timely manner to any messages left
Converts client inquiry to appointment for Care Manager
Documents client and caregiver occurrences in the ClearCare system of record
Communicates with clients when an employee has called off or is running late
Delegates and plans tasks to appropriate staff (Scheduling, Care Manager) when necessary
Informs appropriate staff of any personnel changes, and scheduling need that arises
Staffs call-outs as soon as message is received.
Keeps office staff informed of outstanding issues at the beginning of normal business hours
Maintains a positive demeanor and can effectively multitask in a high-functioning environment.
Requirements:
High School diploma or equivalent
Some experience in an office, with demonstrated effective interpersonal skills
Able to work independently, demonstrating sound judgment.
Strong verbal communication skills required
Proficiency with computers required
Must be able to pass a background check, drug screen and DMV Report. A valid driver license with proof of current auto insurance is required in addition to a clean driving record.
Contact Right at Home Coachella Valley at (760) 340-1919
or Direct Email to: dsalazar@rahdesert.com
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.