If you are: Dependable, Hardworking, Customer Service Oriented, a Team Player, Dedicated, and Loyal- WE WANT YOU!Right at Home West LA, located on 14th Street in Santa Monica, is a licensed Home Care Organization serving the needs of clients all up and down West Los Angeles area. Our office team prides itself on being a caring, dedicated, hard-working, and fun group that puts the needs of the clients and Caregivers first. Our owner is hands-on and works very closely with the team, ensuring we feel supported and cared for. Many of us have worked with him for years and feel lucky to be part of such a close-knit and dedicated team.Job Summary

Ensures that all client-requested shifts are scheduled with appropriate care staff (See list below). Assists in various office administrative duties as requested/assigned.

Summary of Duties- not all-inclusive

Schedules and coordinates day-to-day activities of caregivers.

Enters new client and schedule information into Clear Care and ensures application of proper pricing.

Answers telephone, takes inquiries or messages using good telephone techniques.

Responds promptly and courteously to all incoming calls.

Communicates continually with associates and clients to evaluate service.

Performs pre-payroll duties including verifying clock-ins and clock-outs, reviewing and updating computer records in preparation for weekly billing and payroll processing.

Maintains documentation of Caregiver work record in assigned system (i.e. Clear Care or other) and ensures current and complete personnel records for all care staff.

Assists HR Manager with recruiting, associate hiring, orientations, in-services and disciplinary actions, etc. as needed.

Escalates reports of client dissatisfaction, theft and abusive or inappropriate client or care staff behavior to management (i.e. HR, Client Care Manager/supervisor, or owner).

Performs on-call/after-hours coordinator duties as needed.

Serves as liaison between care staff and Client Care Manager/Human Resources.

Assists with sales, marketing, and public relations efforts as needed.

Provides fill-in assistance with clients for any call-offs or in an emergency. Up to 50% of time, as needed.

Other duties as assigned by management.

Additional (non-essential) Functions

Other general office and clerical functions.

Other duties assigned by the Management Staff.

Work as a caregiver in case of staffing emergency.

Education, Experience, Knowledge, Skills, Abilities and Availability

High school graduate or G.E.D. certificate- preferred

6+ months of experience scheduling staff at either another Home Care Organization, LTC Facility, etc.

Experience using Wellsky (aka Clear Care) to schedule and staff- preferred

Registered with Department of Social Services- Home Care Aide License required

TB Test within 90 days or 7 days after hire date

Six (6)+ months experience as a Personal Care Assistant/Home Care Aide/Caregiver

CPR Certification (within the first week of hire, if not current)

Must be able to lift at least 50 lbs. with or without reasonable accommodations.

Have a valid driver’s license and use of insured/registered automobile.

Must be able to commute to Santa Monica Corporate office Monday-Friday 8 am to 5 pm. No remote work

Benefits

Tight-knit office team that works well together

Starting Pay between $18.50 - $20 per hour depending on experience

Full-time position

Overtime pay is possible

Paid Time Off (80 hours accrued per year*)

6 Holidays (unpaid unless required to work)*

401K plan and match after 6 months work of service and 500 hours*

Optional Medical (telehealth), dental, etc.*

Annual Bonus- based on personal and office performance

Free Parking beneath the building

Cell Phone reimbursement*

Mileage - for any additional driving outside of normal commute*

*Ask for details at the Interview

For fast consideration APPLY TODAY! We would love to see if you are the perfect person for our team!

<p style="font-size: 8pt;"><em>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.</em></p>