Job Description

Purchase Processors will contact borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers to effectively close loans. This position has an hourly rate of $19.23 an hour and is heavily bonused. Average salary could range anywhere between the $200,000 and $300,000 with uncapped commission. ESSENTIAL JOB FUNCTIONS • Intro call to client within 24 hours of receipt of the loan file • Proactively communicates with all parties (buyer, title/escrow, asset manager if applicable, realtor if necessary, internal staff) providing timely updates and gathering all required documentation to obtain full loan approval • Conditional approval call to client within 24 hours of receipt of the conditional approval from Underwriting • Review and verify accuracy of all documentation to ensure guidelines are met before resubmitting the loan to underwriting • Resubmit loan to underwriting • Update Encompass (LOS) with loan status consistently • Upload appraisal to Cascade and request repairs when needed • Send out and review CD with client • Assist with the preparation of final loan documents and work with client, title/escrow, and funder to ensure timely release of documents and follow through funding • Ability to manage 25+ purchase files within a 40 hour work week • Thorough working knowledge of agency and government programs and guidelines • Develop and maintain working relationships with clients • Set and explain proper expectations for the loan process and documentation needed to complete the loan application • Ability to handle stress and escalations in a friendly, helpful manner • Request customer service satisfaction surveys • Follow up after loan closes to congratulate, thank, and provide the next steps to customer • Respond to all customer inquiries in a timely manner • Ensures exceptional customer service levels by maintaining a thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, and complying to Federal and State compliance policies. • Achieves production goals as established by the company EDUCATION / EXPERIENCE REQUIREMENTS • Must have 2+ years of mortgage lending experience, preferably with purchase mortgage experience • High School diploma or GED required

Company Description

RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.