WHAT’S RIPPL?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring mental healthcare to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.
We’re reimagining what it feels like to experience a mental health challenge as a senior. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER.
OUR CORE VALUES
We live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers.
IF NOT US, THEN WHO? We don’t have time to wait for anyone else to fill this critical gap in our healthcare system. Seniors need better mental healthcare NOW. Our mission is urgent. And, we’ve got the perfect team to take this on.
MISSION IS OUR MIDDLE NAME. We believe there is no more noble mission than caring for seniors with these conditions. The opportunity to make a giant, lasting, transformational impact is huge. This is what we commit to every single day.
WE ARE OBSESSED WITH YOU. Our team members are our focus, our obsession. We are building THE platform, place and culture where clinicians are empowered to deliver exceptional mental and behavioral care. To do that, we equip our teams with the very best resources, tools and know-how that exists. We know when we care obsessively for our clinicians, liberate them from any work worries except patients, our patients and families will get the care they deserve.
BIG HEARTS AND BIG EARS. Leveraging a growth mindset as our central MO, we lean on deep curiosity, an open heart and mind, and serious listening skills to find the right answers for our patients, families and teams.
IT’S A BIG MOUNTAIN, WE’RE READY TO CLIMB IT. Our ambition is to gather the most passionate, capable, caring people alive and inspire them to join our cause. We don’t see what we’re doing so much as a company, more like a ‘movement’. A movement focused on solving one of the most important and most urgent challenges in healthcare for a really special group of people.
JOIN THE MOVEMENT
We’re looking to find other changemakers who are ready to join our movement. Who believe serving seniors is their calling, their reason for jumping out of bed every day. Our ambition is to create a nirvana workplace for this tribe! And, most importantly, help them make a giant difference in the lives of their patients. Because, “if not us, then who?”
The Electronic Health Records (EHR) Implementation Specialist is responsible for implementation, configuration, training, and re-engineering of operations to support the successful adoption of our EHR software and system. You will take the lead to work directly with our clinicians to design, configure, test, train, implement and support the use of the EHR.
THE ROLE:
Serve as lead of the core implementation team focused on successfully implementing and supporting an EHR system.
Subject matter expert in the functionality of the EHR. Certification may be required.
Serve as the main point of contact and application subject matter expert; do go-live support and post implementation phase, including optimization, as applicable.
Analyze and document the requirements of a clinical workflow as they pertain to the implementation of the EHR.
Analyze and report on requirements as it pertains to the adoption and adherence to government and other incentive programs and compliance programs.
Prepare recommendations and/or alternatives that address existing and potential areas of improvements.
As needed, redesign existing workflows to leverage the EHR application and document, review and train future state workflows.
Design and configure the EHR software in the most easy-to-use and efficient manner to support requirements and future state workflows.
Create, utilize and implement customized training curriculum to train and instruct the team on how to use the features of the EHR effectively.
Support the team in the use of the software.
Participate in the planning, design, development and deployment of new application modules and enhancements to existing applications.
Create and follow escalation and notification procedures.
May perform other duties as assigned or requested.
WHAT YOU’LL BRING
YOU ARE….
Passionate, with a sense of urgency
Obsessed with getting it right for our people
Inspired, and ready to roll up your sleeves
Self-directed with minimal supervision required
A great communicator, with the ability to interact and connect with various stakeholders
Able to Prioritize, Plan and Execute
Creative and flexible
Aware of the dynamic interplay that occurs between systems and people
A critical thinker with great analytical skills
EXPERIENCE AND EDUCATION REQUIREMENTS:
Operational experience with EMR / EHR system(s)
Bachelor’s Degree required
Previous experience with workflow analysis/documentation, end-user training/support and system testing
Experience with instructional design and curriculum/training material development
1+ years experience with EMR / EHR system assisting with system implementation and support required
Experience working with computer networks and software development preferred.
Ideally have worked with Canvas, Healthie or Elation EHRs in current or previous roles
WHAT’S IN IT FOR YOU
CAREER DEVELOPMENT AND ADVANCEMENT
Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
Fast growth company with opportunities to take on more responsibility or develop into new roles
Flexible schedules and the opportunity to work from home
FINANCIAL REWARDS (SHORT- AND LONG-TERM)
Competitive compensation
Annual bonus eligibility
An easy-to-use 401(k) plan with a healthy match
Equity in the form of stock options
CARE AND SELF-CARE
Comprehensive healthcare coverage. Medical, Dental and Vision coverage for you and your family
Mental Health benefits specifically designed for those who provide mental health care to others
Generous Paid Time Off (PTO), available from day of start
Generous Sick Leave allowance combined with ‘Health and Wellness’ days
We are going to make some very big waves starting with a small Rippl - come join us!
Apply online at www.ripplcare.com/careers