Benefits:
401(k)
Employee discounts
Health insurance
Paid time off
About the Role:
The Risk Management Administrator role will provide administrator services to the legal, vending, insurance, and risk managements services. To meet the expectation in this role you should have a detailed understanding of the full Microsoft Office suite, be extremely fast at solving problems and have experience as in risk management protocols. The culture of the International Headquarters is a leadership-enriched culture. Our core principles as a staff team ae professionalism, accountability, consistency, collaboration and structure.
Responsibilities:
Drafting reports, memos, letters, minutes, and other documents for risk management, legal, vending and insurance matters.
Prepare cease and desist correspondences to policy and license violators.
Manage the reporting and resolutions process for vendors.
Manage the special events checklist (“SEC”) process.
Respond to customer service request via the help desk customer support portal and other methods of communications
Perform research and training on matters pertaining to risk management
All other duties as assigned by the Risk Management Manager.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality.
Oral Communication - Responds well to questions; Demonstrates group presentation skills; Actively participates in meetings.
Written Communication - Writes clearly and informatively; Presents numerical data and rules and regulations effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes constructive feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance.
Leadership - Inspires and motivates others to perform well; Accepts feedback from others.
Quality Management - Looks for ways to improve and promote quality.
Business Acumen - Understands business processes and implications of decisions.
Cost Consciousness - Works within approved budget.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Professionalism - Approaches others in a tactful manner; Works well under pressure;
Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Reports and addresses potentially unsafe conditions.
Dependability - Follows instructions, responds to direction by the Brand & Media Director.
Job Description: Risk Management Administrator
Results-Oriented - Must be able to set, execute, and achieve the goals and objectives of the fraternity. Capable of delivering results in a demanding environment with limited resources (financial, human, and technological.).
Computer Skills - Must have competent PC skills and knowledgeable of business software (e.g. - Microsoft Office suite).
Trademark & Copyright Management - Managing filings, renewals, monitoring usage, and addressing potential infringements.
Regulatory Awareness - Understanding relevant laws, standards, and industry best practices related to intellectual property.
Technology Adoption - Comfortable integrating new applications into daily workflows to improve efficiency and productivity.
Rapid Application Learning - Proven ability to quickly learn, adapt to, and effectively utilize new systems, tools, and technologies with minimal supervision
Requirements:
Bachelor's degree in Risk Management, Business Administration, Legal Studies, or a related field
2+ years of experience in risk management, compliance, or a related administrative role
Strong knowledge of risk assessment frameworks, insurance principles, and regulatory compliance
Excellent written and verbal communication skills with the ability to engage diverse stakeholders
High level of discretion, integrity, and professionalism when handling sensitive matters
Proficiency in Microsoft Office Suite and document management systems
Experience working with nonprofit organizations, Greek-letter organizations, or membership associations is a plus
About Us:
Omega Psi Phi Fraternity, Inc. was founded in 1911 at Howard University and stands as one of the oldest and most distinguished African American fraternities in the world. With a mission rooted in scholarship, manhood, perseverance, and uplift, we have built a legacy of community service and brotherhood that spans over a century. Our team is proud to support a global network of dedicated members who continue to make a meaningful impact in communities across the nation and beyond.
Flexible work from home options available.