Benefits:

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About the Role:

PAL OF DALLAS LLC is looking for a reliable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! In this hands-on role, you'll be the hero drivers count on when they're stranded — delivering fast, professional help when it matters most. If you love working independently, solving problems on the go, and making a real difference in people's days, this is the job for you.

Responsibilities:

Respond promptly to roadside assistance calls including jump-starts, tire changes, and lockouts

Perform fuel delivery services to stranded motorists in the field

Conduct basic vehicle inspections and assess roadside situations safely

Operate towing and recovery equipment as needed

Communicate with dispatch and customers regarding arrival times and service updates

Maintain service vehicle, tools, and equipment in clean, working condition

Document service calls and complete accurate job reports

Requirements:

Valid driver's license with a clean driving record

Prior experience in roadside assistance, automotive service, or a related field preferred

Basic mechanical knowledge and ability to troubleshoot common vehicle issues

Ability to work flexible hours including nights, weekends, and holidays

Strong customer service skills and professional demeanor under pressure

Physical ability to lift heavy equipment and work outdoors in varying weather conditions

Excellent time management and ability to navigate service areas efficiently

About Us:

PAL OF DALLAS LLC is a trusted roadside assistance provider serving the Dallas-Fort Worth area, including Carrollton, TX, dedicated to getting drivers back on the road safely and quickly. Our customers rely on us for dependable, friendly service during stressful situations — and we deliver every time. We take pride in building a supportive team environment where technicians are valued, equipped, and set up for success.