Job Description

Munich Re Specialty Group North America (MRSG N.A.) is seeking enthusiastic and talented individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and custom bonds with inhouse claims solutions. 

We are seeking a full time SPECIALTY UNDERWRITING ASSISTANT to join the Munich Re Specialty Group Insurance Services division. 

JOB PROFILE 

• Support the MRSGIS Ocean Underwriting team as assigned.
• Accurately clear new business submissions in a timely manner with the highest level of attention to detail.
• Accurately issue quotes, binders, policy wordings and endorsements for underwriting review and approval.
• Performing underwriting support activities associated with information gathering of new business, renewals, and mid-term changes, as well as electronic file preparation on behalf of the Underwriter. 
• Understand and follow the policies, procedures, and business processes as defined in departmental service standards or as provided by your supervisor.   
• Troubleshoot billing and accounting issues or discrepancies.
• Maintain a full understanding of business process and service standards.
• Adapt to evolving processes, procedures and systems to adhere to highest and most current servicing standards. 
• Monitor workload and provide feedback to Supervising Manager if backlogs or bottlenecks develop. 
• Identify process/workflow gaps, needs, obstacles and pitfalls and communicate them to supervising manger. 
• Support positive and productive team morale. 
• Engage in industry events as requested and remain current on both internal and external trends and needs. 
• Maintain strong positive working relationships with key members of other departments and foster mutually beneficial communication and collaboration across functions.  
• Follow all company procedures and guidelines and complete all required courses related to the same as designated by the Company.
• Communicate with brokers through email/phone in order to resolve payment discrepancies or request further coverage information.
• Participate in special projects as needed.
• Career Band: U1

JOB REQUIREMENTS

Qualifications  

• Minimum of 3 years Commercial P&C or related experience 
• Proficient in Microsoft Excel and Microsoft Word

Required Skills 

• Ability to comprehend and support both manual and automated processes
• Excellent verbal and written communication
• Experience handling multiple high priority items simultaneously
• Adherence to quality standards and operating procedures
• Employs time/task management tools and techniques to support a large volume of work
• High attention to detail
• Strong organizational skills

Preferred Skills

• Experience documenting and implementing business processes and standards
• Commercial P&C license and/or industry designation(s)
• Experience with Commercial Property and/or Cyber Insurance
• Knowledge of surplus lines insurance and regulations
• Prior experience with financial products and services
• Foundational knowledge of reinsurance

Technical Skills

• Applied EPIC
• Majesco 
• OpenText
• Oden Online/Oden Terminator
• Genoa-CoverageDock
• Microsoft Suite

ABOUT US

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (MRSGIS) located throughout 7 locations in the United States and Canada with over 200 employees.

MRSGIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber tech E&O, terrorism, active assailant & political violence. 

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

BENEFITS

We offer our employees a diverse and challenging work environment which champions high performance, professional development, innovation and passion; providing employees with a highly competitive benefits package. All of our benefits are effective the first day of employment including:

• Generous healthcare plan
• Voluntary dental & vision plans 
• 401(k) plan 
• Flexible spending plan
• Paid time off 
• Tuition reimbursement
• Short/ long term disability
• Community involvement
• Life insurance

We pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law.