Job Description

Our Bakersfield Allstate office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

This position will quickly lead into a licensed sales position, where you will have the opportunity to earn commission and bonuses.

Insurance industry or office experience and knowledge is not required as we are willing to train the right candidate.  Bilingual is definitely a plus.

BENEFITS Paid Holidays

Base Salary with Commissions 

Bonus Opportunities

Paid Time Off (PTO)

Team Building Activities

RESPONSIBILITIES

• Meet new business production goals and objectives as established.
• Solicits for new business via telephone, networking, and other lead sources.
• Develop insurance quotes, makes sales presentations, and closes sales.
• Be outstanding at relationship building.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Provides on-going support to insurance clients as needed.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

REQUIREMENTS

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Exceptional Business Writing and Editing Skills.
• Great Customer Service Skills.
• Be able to obtain or currently possess a Property & Casualty insurance license.
• Strong work ethic and leadership skills.
• Driven and goal-oriented individual.
• Be equipped with great listening and closing skills.