We are currently seeking a personable, organized, and detail-oriented individual for an experienced Case Management Trainer position in our Personal Injury Division. This position involves assisting their team’s paralegal and attorney in helping to navigate our clients through all of the stages of their personal injury cases. As with all of our positions, we work as a team and team members may be called upon to assist in other departments within our company. Responsibilities: • Facilitate engaging and informative training sessions for new hires, focusing on components of being a personal injury case manager. Including but not limited to, client intake, reporting claims, establishing liability, medical management, medical record review, lien resolution, settlement sheet drafting and client support • Develop and administer assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement • Maintain up-to-date knowledge of industry trends, regulations, and best practices related to personal injury case management to ensure training content remains relevant and aligned with industry standards • Provide individual coaching and support to employees, addressing performance gaps and assisting with skill development • Continuously evaluate and enhance training programs based on feedback from participants, managers, and stakeholders Qualifications: • 3+ years of personal injury case management experience • 2+ years of training experience • Positive attitude and the willingness to go above and beyond for our team • Personable, with excellent communication skills • Strong attention to detail • Team player • Ability to stay focused and organized • Ability to meet strict deadlines • Experience working with Microsoft Office programs • Associates Degree Required, Bachelor's Degree Preferred Must send resume in English Compensation: $22 - $24 hourly

• Facilitate engaging and informative training sessions for new hires, focusing on components of being a personal injury case manager. Including but not limited to, client intake, reporting claims, establishing liability, medical management, medical record review, lien resolution, settlement sheet drafting and client support • Develop and administer assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement • Maintain up-to-date knowledge of industry trends, regulations, and best practices related to personal injury case management to ensure training content remains relevant and aligned with industry standards • Provide individual coaching and support to employees, addressing performance gaps and assisting with skill development • Continuously evaluate and enhance training programs based on feedback from participants, managers, and stakeholders