Description If you excel at explaining intricate technical information to the non-technical user, this job could be for you. Are you a driven individual who is most productive in an active and positive environment? If that's you, Robert Half Technology has a Desktop Support Technician role with a company in the Manufacturing industry that may be the position for you. Motivated candidates with effective problem-solving abilities will be preferred for this position. This Desktop Support Analyst role is long-term temporary in nature and is based in the Orlando, Florida, area. Responsibilities - Resolve computer problems, and give guidance on appropriate actionsolutions - Match hardware repairs with the appropriate vendors - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Deliver computer desktop support in accordance with established policies and procedures - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Communicate regularly and effectively with ticket submitters Requirements - Well-founded grasp of Desktop Support - Proven knowledge of Desktop Imaging - General familiarity with Microsoft Office 365 - Quality experience with Provide Technical Support - Ticketing System experience - Practical knowledge of Technical Support - Microsoft Office 365 experience - Desktop Hardware experience highly desired - Command of Active Directory - Foundational knowledge in Deskside Support - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - 2+ years of desktop support or other related experience Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit httpsroberthalf.gobenefits.net httpsroberthalf.gobenefits.net for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.comterms-of-use httpswww.roberthalf.comterms-of-use ).