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Desktop Support Analyst

Robert Half

Desktop Support Analyst

Bangor, ME +42 locations
Full Time
Paid
  • Responsibilities

    Description Robert Half Technology is looking for a desktop support analyst with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. What you can expect of the role - Provide computer desktop support to local and remote locations in accordance with established policies and procedures - Maintain, analyze, and fix computer systems, software, hardware, printers, and computer peripherals - Coordinate hardware repairs with the appropriate vendors and team members - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Ensures the integrity of all electronic data records by following company quality standards - Track equipment inventory and collaborate on potential purchases - Own and execute technology implementation projects - Resolve computer problems, and adviseimplement appropriate actionsolutions - Communicate regularly and effectively with ticket submitters - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Break-fix troubleshooting experience - 2-4 years related experience - Solid understanding of software and hardware - Experience using ticketing systems - Superb communication and problem solving skills - Bachelor's degree in Computer Science or technical degree (preferred) Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit httpsroberthalf.gobenefits.net httpsroberthalf.gobenefits.net for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.comterms-of-use httpswww.roberthalf.comterms-of-use ).

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