Description If you want to work at a rapidly expanding company in the Healthcare, Hospitals, Social Assistance industry, apply for Robert Half Technology's Help Desk Analyst position, where you will support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is based in the Torrington, Connecticut area and is a short-term temporary opportunity. Major responsibilities - Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally - Independently investigate and implement solutions to technical issues - Diagnose recurring technical issues and implement solutions to address the root of the problems - Solve technical help tickets submitted via phone, email, and walk-ups Requirements - Proven experience in installing and configuring operating systems, networked and local printers, and business applications - Data General experience - Avaya experience - Deep understanding of digital - Ability to recognize, evaluate, and resolve problems effectively - Basic networking concepts - Background in user administration and bug fixing in a client server environment - IT support ticketing system experience desired Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit httpsroberthalf.gobenefits.net httpsroberthalf.gobenefits.net for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.comterms-of-use httpswww.roberthalf.comterms-of-use ).