Description You'll succeed in this position if you excel at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the HealthcareNHS industry that may be the position for you, if you fit that description. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. Located in the Allentown, Pennsylvania, area, this Desktop Support Analyst role is short-term temporary in nature. Responsibilities - Organize hardware repairs with the appropriate vendors - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Rectify computer problems, and suggest appropriate actionsolutions - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Administer computer desktop support in accordance with established policies and procedures - Meet regularly and effectively with ticket submitters Requirements - Desktop support or related experience - MS Windows 10 experience preferred - MS Windows 7 in an Active Directory environment experience - Ability to write reports, business correspondence, user instructions, and procedure manuals Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit httpsroberthalf.gobenefits.net httpsroberthalf.gobenefits.net for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.comterms-of-use httpswww.roberthalf.comterms-of-use ).