Remote Part-Time Virtual Classroom Producer
Robert Michael Communications, Inc., an administrative company offering shared services to an independent medical education company and two full-service medical communications companies, is seeking an experienced Remote Part-Time Virtual Classroom Producer. The main responsibility of this role is to provide the stable operation and setup of virtual meetings. The hours for this position are flexible and will be approximately 15-20 hours per week, Monday through Friday. The office is located in Voorhees, New Jersey, just outside of Philadelphia. Due to COVID-19, the company is currently working in a remote environment.
The Virtual Classroom Producer will be responsible for setting up and hosting/producing virtual platforms for client virtual meeting events. This will include the following: planning, installing, configuring, maintaining, supporting, and optimizing the different virtual platforms the company uses.
RESPONSIBILITIES:
QUALIFICATIONS AND SKILLS:
Bachelor’s degree in computer science from four-year college or university with at least 1 year of experience; or 2-to-4 years related experience and/or training; or equivalent combination of education and experience
Minimum of 2 years' experience working with virtual platforms such as Adobe Connect, Zoom, and GoToMeeting. Adobe Connect is highly preferred. Must have experience configuring and hosting/producing virtual platforms.
2-3 years' high-level experience configuring and running virtual platform environments such as Adobe Connect, Zoom, WebEx, and GoToMeeting
3-5 years’ high-level experience managing projects, accounts, client services, and/or technical projects/programs
Experience working remotely and managing meetings, clients, and applications remotely
IT Help Desk experience
Experience training employees in person and remotely
Ability to install and troubleshoot new peripherals, accessories, and software as needed
Adhere to departmental procedures and proactively communicate to supervisor when procedures are not, or cannot be, followed
Independently analyze and solve problems
Capable of thinking critically and adapting quickly to ensure work is done accurately
WE OFFER OUR PART-TIME EMPLOYEES THE FOLLOWING BENEFITS: