Job Description
** Job Function:**
The Robotics Field Application Engineer is responsible for providing on-site technical expertise to deploy, optimize, and support robotic applications. This role will ensure systems are fully operational, efficient, and meet customer performance expectations while acting as a key interface between customers and internal teams.
** Reports to:**
Robotics Head of Services, NA
** Responsibilities and Objectives:**
Field Application & Customer Support * Provide on-site programming, setup, and integration support * Troubleshoot robotic systems and resolve issues * Optimize performance to meet cycle time and quality targets * Support commissioning and validation * Provide remote technical support via phone and email to diagnose issues, guide customers, and ensure timely resolution * Respond to customer inquiries and support requests, ensuring clear communication and high service quality
Application Development & Optimization * Develop and modify robot programs * Implement solutions with vision, tracking, and safety systems * Customize applications to customer needs * Ensure performance and reliability
Training & Knowledge Transfer * Deliver customer and partner training * Ensure proper understanding and usage of systems * Support training material development
Reporting & Process Discipline * Document activities in CRM * Provide technical reports * Track project progress
Collaboration & Improvement * Work with internal teams * Provide feedback for improvement * Support knowledge sharing
Adheres to all safety, quality and environmental standards
Qualifications
PREFERRED QUALIFICATIONS:
Additional Information
** Physical Requirements** :
** Work schedule:**
Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.