Customer Service Agent (Full-Time & Part-Time Openings!)
About RockItCoin:
RockItCoin is a Chicago-based blockchain technology company that is a leader in the cryptocurrency space. Founded with a mission to make cryptocurrencies easily accessible to everyone, RockItCoin offers a retail cryptocurrency solution through a nationwide network of 2,200 physical ATMs, over 16,000 retail points of purchase, via a digital wallet application, and online through its webpage. RockItCoin provides the fastest and most secure way to buy or sell cryptocurrencies.
About the Role:
RockItCoin is seeking a Customer Service Agent to play a pivotal role in assisting our customers with cryptocurrency transactions conducted through our nationwide kiosk network. In this position, you will gain insights into consumer-facing cryptocurrency transactions and acquire experience in AML, KYC, as well as marketing websites and platforms, including AdWords and Google My Business. The ideal candidate is tech-savvy, possesses customer service expertise, and has a working knowledge of the crypto landscape.
We are rapidly growing and looking for a self-motivated and goal-oriented individual eager to build a career in the blockchain technology industry. You will work in an energetic office environment and help us achieve our goal of bringing cryptocurrency to the masses!
What You Will Do:
What We Are Looking For:
Who you are:
RockItCoin is looking to add individuals who are -
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to positions. Please let us know if you require accommodations during the interview process.
What we can offer you:
Starting Rate: $17.50/hour(with potential for increase after probation based on performance
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Benefits (Medical, Dental, Vision, Commuter, FSA, and more!)
401k Plan + Matching
Paid Time Off (Vacation/Sick/Holidays)
Employee Assistance Program
Complimentary espresso coffee, drinks, snack bar, and more!
Continuous learning opportunities paid for by RockItCoin!
Matching charitable donations of your choice.
Fun Employee Resource Groups!
Exciting, fast-paced environment
Arcade machine in the office!
Birthday and Anniversary Recognitions!
Casual dress
Work Location:
Schedule:
Job Type: Full-time & Part-time Openings
Classification: Hourly/Non-Exempt
RockItCoin, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.