We are looking for a reliable ADMINISTRATIVE ASSISTANT who will undertake a broad set of administrative and clerical tasks, such as shipping, receiving, purchasing, inventory control, and basic accounting duties. You will have to ensure the efficient and smooth day-to-day operation of our office. We are looking for an individual who is efficient and comfortable being a member of a fast-growing company. The ideal candidate for this job is resourceful, a good problem solver, organized, and proactive. Assuring a steady completion of workload in a timely manner is key to success in this position. 

You have excellent oral and written communication skills and are able to organize your work using modern office tools. 

You will:

• Scan mail and file pdf copies in appropriate folders within Google Drive and file hard copies if necessary
• Process and reconcile customer payments weekly and assist in collections efforts
• Assist with monthly credit card and bank reconciliation
• Call customers for collections and update accounts with correct contact information
• Assist accounting team in registering for employer taxes 
• Ship equipment and collateral, ensure tracking info is entered and packages are delivered
• Collaborate with the Customer Service team to track & process equipment returns
• Test equipment once returned and facilitates the RMA process for equipment that is under warranty
• Maintain office and device inventory  
• Create monthly inventory reports of equipment for both in-house and partner warehouse locations
• Maintain kitchen and office supplies stocked and available, check inventory, and order supplies and needed
• Prepare trade show supplies, ship to conference locations, and arrange for the return
• Assist with event planning

You have: 

• 2+ years' experience of working as an Administrative Assistant or other relevant position
• Experience with office management systems and procedures, as well as with office equipment, such as printers and fax machines 
• Good practical experience with MS Office, particularly MS Excel 
• Strong time management and problem-solving skills with the ability to prioritize work
• Outstanding written and verbal communication skills, with close attention to detail
• Strong organizational skills with the ability to multitask
• Associate's Degree or equivalent work experience/training/certifications

About Rockbot:

Rockbot is the first streaming platform to seamlessly combine TV, Music, and Digital Signage into one simple interface enabling businesses of all sizes to easily control their guest experience. We power in-location media for dozens of industries such as fitness, retail, hotels, restaurants, major airports and SMBs everywhere. Rockbot is backed by Google Ventures, Detroit Ventures, Universal Music and other leading investors.