Rockstar Customer Service Representative – Inside Sales (Fast-Paced)

MG3HVAC LLC

Rockstar Customer Service Representative – Inside Sales (Fast-Paced)

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Health insurance

    About Us: At Quality Pro Services, we don’t just provide service—we deliver excellence, efficiency, and results. Our team thrives on energy, speed, and precision, and we’re looking for someone who can keep up and shine. If you’re a driven, multitasking pro who loves talking to people, closing sales, and mastering software tools, you’ll feel right at home here.

    Position Overview: This isn’t your average CSR role. We’re looking for a fast-moving, detail-obsessed, sales-driven superstar to handle multiple calls at once, upsell our services, and keep operations running like clockwork using ServiceTitan. If you thrive under pressure, love a challenge, and can juggle calls, software, and sales all at the same time, this role was made for you.

    What You’ll Do:

    Manage high-volume inbound calls like a pro, multitasking seamlessly without missing a beat

    Drive inside sales by identifying opportunities, upselling, and closing deals over the phone

    Use ServiceTitan software to track customers, schedule jobs, and ensure nothing slips through the cracks

    Stay sharp, organized, and detail-oriented even when the pace is intense

    Deliver exceptional customer service while navigating multiple priorities simultaneously

    Collaborate with a high-energy team to keep workflow smooth and efficient

    Who You Are:

    A proven CSR with inside sales experience who thrives in fast-paced environments

    A multitasking master who can handle multiple calls and software tasks simultaneously without losing focus

    Obsessed with details—accuracy matters to you even when things are moving at lightning speed

    Experienced with ServiceTitan or similar software (preferred but not required)

    Confident, proactive, and excited by challenges

    Why You’ll Love Working Here:

    Work in a high-energy, fast-paced environment where every day is different

    Competitive salary plus performance-based incentives—your effort directly impacts your rewards

    Opportunities to grow and advance quickly within the company

    Be part of a dynamic team that celebrates wins and pushes each other to succeed

    Ready to Join the Fast Lane? If you’re a multitasking, inside-sales pro who thrives on speed, precision, and results, we want you on our team. Submit your resume and cover letter to [insert application email or link]. Fast movers only!