Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Chiropractic Clinic | Patient Experience + Financial Leadership

We’re looking for a high-performing Front Desk & Financial Coordinator to be a cornerstone of our chiropractic clinic’s success.

This is not an entry-level front desk role. This position is for someone who is confident, polished, and thrives in a fast-paced healthcare environment—someone who can lead financial conversations, support care plan conversions, and create an exceptional patient experience from start to finish.

If you love working with people, are comfortable talking about money, and take pride in running a tight, organized front office, you’ll thrive here.

Your Impact

In this role, you are the gatekeeper of patient experience and financial clarity. Your ability to communicate clearly, stay organized, and confidently guide patients through care and payment decisions directly impacts patient outcomes, clinic flow, and revenue.

What You’ll Own

Patient Experience & Front Office Leadership

Deliver a warm, professional, and consistent patient experience at every touchpoint

Lead daily front desk operations including check-in, check-out, scheduling, and phone communication

Anticipate needs, manage priorities, and keep the clinic running smoothly—even on busy days

Maintain accurate, compliant patient records in the EMR

Financial Coordination & Care Plan Conversations

Lead care plan and financial discussions with confidence, clarity, and professionalism

Clearly explain treatment recommendations, fees, insurance benefits, and payment options

Collect copays, cash plans, co-insurance, and balances without hesitation

Ensure patients fully understand expectations before moving forward with care

Support insurance verification, billing coordination, and documentation

Assist with patient statements and financial processes related to PI and PIP cases

Operations & Administrative Excellence

Monitor daily schedules and proactively manage flow, cancellations, and gaps

Support providers by keeping operations efficient and on time

Handle administrative tasks with accuracy, urgency, and follow-through

Marketing, Retention & Growth Support

Support internal referral and reactivation efforts

Assist with patient follow-ups, promotions, and retention initiatives

Represent the clinic with consistency, professionalism, and confidence in all external marketing events

Who Thrives in This Role

You might be a great fit if you:

Enjoy leading conversations about care and finances, not avoiding them

Are calm, confident, and solutions-oriented—even under pressure

Take ownership of your role and care about results

Are highly organized and detail-driven

Communicate clearly, warmly, and professionally with patients and team members

Hold yourself to a high standard and expect the same from your environment

Experience & Skills That Set You Apart

Experience in a chiropractic, medical, or healthcare front office role strongly preferred

Proven comfort with financial coordination, care plan reviews, and payment collection

Experience with insurance verification; PI/PIP experience a strong plus

Proficiency with EMRs and standard office software

Ability to multitask and prioritize in a fast-moving clinic setting

Why This Role Is Different

You’re not “just the front desk”—you’re a key leader in patient success and clinic performance

You’ll work in a patient-centered, values-driven practice that prioritizes clarity and integrity

Opportunity to grow professionally in healthcare operations and financial coordination

Competitive compensation based on experience and performance

Ready to Apply?

If you’re confident, driven, and excited to play a meaningful role in helping patients say “yes” to care—and feel good about it—we’d love to hear from you.

This role is best suited for someone who takes pride in ownership, professionalism, and helping patients move forward with confidence. Base + performance bonus.