JOB SUMMARY:

Rogers Behavioral Health, the area's leader in behavioral health services, is looking for a Pool Intake Specialist to join our Brown Deer location on ALL (AM/PM/NOC) shifts. 

Intake Specialists serve as patient advocates and allow access to life-changing care for members of the community. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team.  Gain career experience to develop and progress with a nationally recognized behavioral health leader.

Key responsibilities for this position will include (but are not limited to):

• Navigate in-person and phone inquiries for services by describing levels of care, screening for services, and providing program recommendation
• Explain insurance coverage to patients throughout admission process and answer related financial questions
• Assist in coordination of admissions with patients and/or their representative to include admissions information, directions, and information about the program they will be entering
• Educate patients and/or their representatives during the admissions process and related intake forms

 Requirements:

1. Bachelor’s Degree required, new or upcoming graduates are eligible and encouraged to apply within three months prior to graduation
2. Degree preferably in human services (i.e. psychology, social work, sociology, criminal justice, healthcare administration, public health)

Preferred Job Skill Knowledge

1. Hospitality and customer service experience
2. Experience and proficiency with various technology outlets, including computer, software programs and sophisticated phone system

Schedule: 

• Department is staffed 24 hours / 7 days a week
• Shift: Pool Position-All shifts 
• Weekends required.
• Shift differential for nights, overnights, weekends and holidays

BENEFITS:  

• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.  
• Childcare reimbursement offered for positions of 20 hours or more per week.   
• Gainshare bonus based on company goals.  
• 401k with matching contribution that is fully vested from day 1. 
• Loan relief, tuition reimbursement and scholarship opportunities.

ABOUT ROGERS BEHAVIORAL HEALTH  

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes.   

Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.  

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers In Health, an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org. 

To apply, please visit rogersbh.org/careers and complete an online application. 

EOE/MFDV 

Required Skills Required Experience