Residential Counselor, CAC

Avacend, Inc.

Residential Counselor, CAC

Atlanta, GA
  • Responsibilities

    Strategic development – understand customers and their requirements, and assists in developing technology roadmaps with a “customer first” focus to meet and anticipate future needs

    Technology lifecycle management – design, implementation and upgrades for all VMWare and VMWare View software pieces. Identify emerging technologies and features, pilot them in a structured fashion to identify applicability to company user needs, introduces, manages and governs as a service, and migrates/retires as appropriate

    Team Oriented – work on a team with fellow engineers to deliver solutions

    Communication – develop and deliver communications at all levels as necessary to advance the development and adoption of the services

    Process development – Participates in the development and implementation of VMWare and VDI-related operational procedures and defines the standards for virtual desktops from the infrastructure platform design to imaging and delivery to customers throughout the business

    Technical support – Assist with analysis, administration and support of thin clients, virtual and physical desktops and work the operational support teams to transition standards and processes and act as an escalation point for complex technical problems/issues

    Assists in ensuring compliance with security policies and procedures


    VMWARE HORIZON VIEW Enterprise 7.x

    Must have and be able to demonstrate experience engineering VDI solutions in a large environment – 5+ years experience

    Must have skills in maintaining and sustaining VDI operations environment in a large environment – 5+ years experience

    Must have excellent troubleshooting skills

    Must have root cause analysis mindset and a willingness to solve business as well as technical problems

    Must have VMware App Volumes (engineering, delivery, and management)

    Must have VDI UEM/persona management experience and implementation

    Must have Virtual Desktop Administration using VMware View

    Must have VMWare View Security Server experience

    Must have AD/GPO, DNS, DHCP experience

    Must have Windows Desktop Administration Skills - Microsoft Windows 7 or greater – 3+ years’ experience required

    Must have VDI Just-n-Time Desktop Provisioning using VMware Instant Clone

    Familiar with Windows Optimization for desktop images

    Familiar with thin client desktop hardware and connectivity

    Familiar with persona management


    Must have experiencing in capacity management

    Must be able to produce metrics and make informed decisions

    Must have experience in VMWare ESXi/vCenter management 4+ years

    Must have experience with Distributed switches

    Must have experience with VMWare product patching and upgrades (lifecycle management)

    Must be able to setup HA/DRS/Fault Tolerance

    Must have VROP experience

    Infrastructure engineering and management experience using VMware vSphere 5.5 or greater


    Enjoys a fast paced, evolving environment

    Excellent customer service skills

    Able to work and interact with others in a structured / team environment with consensus-based culture

    Accuracy and attention to detail, must have organizational skills

    Independent problem solver with troubleshooting, decision making and analytical skills

    Requires limited supervision, self-starter, strong time management skills

    Flexibility and adaptability to handle competing work demands

    Excellent verbal and written communication skills

    Familiar with Windows Server OS 2008R2 and beyond.

    High level understanding of server, SAN storage, iSCSI

    High level understanding of networking components (VLAN, Load-Balancers, Firewalls, VPN, etc)


    VMWare Certifications


    Perform backup duties related to Storage administration

    Perform backup duties related to virtual backup systems

    Required Skills Required Experience

  • Qualifications
    • Knowledge of infection control. Able to work using aseptic techniques.
    • Ability to apply and remove casts and splints.
    • Minimal EKG knowledge. Able to set-up and run 12-lead EKG (willing to train).
    • Adaptability and accuracy.
    • Strong clinical skills, knowledge of anatomy, physiology and medical terminology
    • Strong computer skills, data entry and typing.
    • Ability to check patient insurance, make appointments, and collect co-pays.
    • Knowledge of Electronic Health Record (EHR) computerized practice management and other record keeping systems.
    • Strong verbal and written skills; fluent in English.