JOB SUMMARY:

The Information technology technician is a staff position within the IT support group accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance and project coordination necessary to install computer software products, modify/repair hardware and resolve technical problems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Assure continuity of the computer system for all system users.
2. Install selected software and hardware products.
3. Repair hardware as necessary and work closely with service vendors to ensure continuity of service.
4. Support phone and internet system throughout the hospital
5. Stay abreast of the latest developments in information technology.
6. Install and troubleshoot network printers.
7. Provide technical assistance and advice to users as needed.
8. Recommend changes in software and hardware to improve computer capabilities.
9. Assist in implementing practices that will more effectively utilize IT resources.

SUPERVISORY RESPONSIBILITIES:

N/A

OTHER DUTIES AND RESPONSIBILITIES:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS, COMPETENCIES, QUALIFICATIONS AND EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

1. Associates degree or equivalent education required.
2. Candidate must have at least 2 -5 years of hands on IT experience
3. Excellent typing and computer skills
4. Strong interpersonal skills necessary.
5. Ability to get along well with other people/coworkers/patients.
6. Ability to project a positive team attitude.
7. Steady attendance and flexibility in schedule.
8. BLS certification

PHYSICAL DEMANDS

1. Will be required to lift equipment frequently requiring the ability to lift 75 pounds.
2. Must be able to exert at least 50 pounds of force to assist with moving equipment.
3. Frequent standing, bending, and stooping involved.
4. Ability to crawl under desks and into tight spaces.
5. Dexterity: Frequent repetitive motion of hands/wrist involved.
6. May be required to deal with unpleasant environmental situations resulting from patient care or patient activity.
7. Hazards & Risks: Contact with trash bags and other medical waste could include exposure to communicable disease. Will have exposure to odors and dust. Hazards exist with working on/around electrical and mechanical equipment and cleaning chemicals.

USPI’S EDGE™ (EVERY DAY GIVING EXCELLENCE)

USPI’S EDGE™ is the key to the differentiation of USPI as a customer-focused company. The process of completing EDGE™ requirements establishes processes and measurements that are collected, assimilated, and shared throughout USPI. All employees are involved with EDGE™. The involvement can range from doing their jobs to taking on the role of gathering and/or entering data into the computer. All employees shall at some time during their employment be required to participate in the EDGE™ program.

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996

Responsible for knowing the processes involved assuring the standards established by HIPAA, and ensuring they are followed including the practices and records relating to the use and disclosure of Protected Health Information.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be authorized to work in the United States.

AAP/EEO STATEMENT

Dunes Surgical Hospital is an Equal Opportunity Employer

Required Skills Required Experience

• Medical/Surgical product knowledge
• Computerized inventory systems