Customer Relations Specialist - Fredericksburg - Orkin Pest Control
MISSION / SUMMARY:
As Regional Training Specialist, lead the design, development, delivery, and evaluation of Operations-based Training Programs within your assigned area. You will work with stakeholders to establish classroom and on-the job training requirements for Non-union and unionized facilities. You will also evaluate resource needs required to deliver effective training and prepare and schedule training events. This position will be located in the Louisville, KY market; it would be based in a home office with ties to our plant in New Albany, IN. There would be travel to the plants in the region, mainly the Midwest United States.
JOB FUNCTIONS: Job functions include but are not limited to the following.
Implement policies and procedures related to various training programs for Operations Employees
Develop operations training curriculum based on changes in industry, regulatory, and company requirements.
Performs needs assessments with data and manufacturing leadership to define the problem/opportunity and identify the discrepancies between current and desired performances
Collaborate with business partners and corporate Learning and Development to create on-the-job training, skill assessments, knowledge assessments, eLearning courses, etc., as needed
Develops / utilizes high quality materials including eLearning, facilitation materials, participant guides, worksheets, job aids, facilitator guides, graphics, and/or video, in alignment with the designated standards
Works with site leadership to ensure the maintenance of the training materials and programs as required due to system and/or process changes
Helps executes training sessions according to corporate training standards ensuring compatibility
Conducts training audits to ensure corporate training standards
Perform Train-the-Trainer sessions on how to effectively conduct On-the-Job Training
Oversee administrative training controls: Tracking attendance, training facilities, supplies, printing training materials, and feedback collection from learners at the end of each training curriculum completion
PHYSICAL DEMANDS:
Required Skills
BACKGROUND / EXPERIENCE:
Required Experience
EDUCATION / KNOWLEDGE / SKILLS:
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com. Inspired Packaging. A World of Difference.
Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.
BACKGROUND / EXPERIENCE: