The HIM Clerk / Clerical Specialist performs a variety of entry-level tasks and special projects. Assists in the coordination of medical staff services activities and analysis of various department systems and procedures; and performs related work as required. Provides support and back up for personnel at Baylor Scott & White Surgical Hospital Fort Worth and Outpatient Center. Assists in Collecting, maintaining, and making available to authorized users timely, accurate and complete patient health information. Responsibilities include:
- Responsible for performing medical staff duties that require discretion and independent judgment
- Answers incoming calls as needed and interfaces with customers, physicians, staff, patients, vendors and administrators appropriately
- Maintaining the confidentiality and security of sensitive information
- Assists with maintaining facility performance measure tracking systems and database management
- Organizing and maintaining filing systems of paper and electronic documents
- Assists with filing and special projects as directed by Supervisor
- Prioritizing, locating, retrieving, assembling, scanning, analyzing and electronically tracking health information using the facilities EHR according to current policies and procedures.
- Assisting with Release of Information duties according to current policies and procedures.
- Maintains Health Information in a manner compliant with established ethics
- Other duties as assigned
Required Skills
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Ability to sustain a level of professionalism with all personnel
- Ability to effectively present information in group situations to patients, physicians and the employees of the organization.
- Ability to prioritize responsibilities and handle multiple tasks simultaneously
- Good communication and people skills
- Proficiency with MS Office with the ability to become familiar with facility-specific programs and software
- Strong organizational and problem-solving skills
- Ability to maintain confidentiality
- Knowledge of medical terminology helpful
- Must understand confidential nature of hospital work
Required Experience
REQUIRED EDUCATION AND JOB EXPERIENCE
- High School Diploma, or equivalent
SPECIFIC JOB EXPERIENCE
- Health information system experience helpful
- One year of clerical/office related experience, or equivalent combination of education and preferred