As a registrar and receptionist supervisor at New Mexico Surgery Center Orthopaedics, you will be working with a team that takes pride in their work to fulfill the mission of treating every patient like they are a family member. 

USPI'S MISSION STATEMENT:

TO PROVIDE FIRST–CLASS SURGICAL SERVICES FOR THE LOCAL COMMUNITY IN A SAFE, COMFORTABLE AND WELCOMING ENVIRONMENT; ONE IN WHICH WE WOULD BE HAPPY TO TREAT OUR OWN FAMILIES.

The Admitting supervisor greets patients and assists with necessary admitting paperwork while supervising admitting process and staff while facilitating a friendly and efficient atmosphere at the reception desk. 

Required Skills

1. Supervises front desk admitting process and staff
2. Communicates daily with Business Office Manager regarding process improvement, additional tasks required, or training required.
3. Communicates professionally and effectively with staff regarding changes to policy, staffing, or environment. Does not gossip or spread rumors.
4. Orients and trains new staff and coaches all staff in adherence to policies, procedures and processes including all compliance processes.
5. Performs all front desk functions and serves as a role model for front desk staff members.
6. Greets patients and provides necessary paperwork for completion
7. Notifies appropriate nursing staff that patient is present after patient has completed paperwork
8. Keeps track of patient’s family, patient’s driver, etc.
9. Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality
10. Prints out all labels, forms, etc., for patient charts and assembles charts before appointment
11. Calls appropriate agencies for assistance in case of emergency
12. Stamps the back of each check with deposit stamp at time of receipt
13. Makes copies of all checks received from patients
14. Issues appropriate duplicate receipts when receiving payments by cash or check directly from patients
15. Verifies credit cards if used and issues appropriate duplicate receipts
16. Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately
17. Balances logs to cash/checks/credit card payments
18. Gives balanced payments-received log, expected payment log, patient receipts, credit card slips, and checks received to business office manager
19. Participates in daily huddle.

Required Experience

To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability require.  High School education and/or equivalent; three or more years of related experience or training or equivalent combination of education and experience in business office activities, experience as a supervisor preferred.  Shall have demonstrated computer skills to include facility with Advantx (or equivalent), Microsoft Office suite including MS Word, Excel, and Outlook (including scheduling functions) facility with Casetabs and Scanchart.  Preferred: Medical receptionist experience and ASC experience

Demonstrates ability to work as a team leader and to communicate directly and professionally. Is flexible, reliable, productive, patient-oriented, and self-motivated. Maintains professional conduct and appearance. Demonstrates ability to coach others and to proactively collaborate with all departments and functions within the facility and associated with the facility.

1. Supervises front desk admitting process and staff
2. Communicates daily with Business Office Manager regarding process improvement, additional tasks required, or training required.
3. Communicates professionally and effectively with staff regarding changes to policy, staffing, or environment. Does not gossip or spread rumors.
4. Orients and trains new staff and coaches all staff in adherence to policies, procedures and processes including all compliance processes.
5. Performs all front desk functions and serves as a role model for front desk staff members.
6. Greets patients and provides necessary paperwork for completion
7. Notifies appropriate nursing staff that patient is present after patient has completed paperwork
8. Keeps track of patient’s family, patient’s driver, etc.
9. Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality
10. Prints out all labels, forms, etc., for patient charts and assembles charts before appointment
11. Calls appropriate agencies for assistance in case of emergency
12. Stamps the back of each check with deposit stamp at time of receipt
13. Makes copies of all checks received from patients
14. Issues appropriate duplicate receipts when receiving payments by cash or check directly from patients
15. Verifies credit cards if used and issues appropriate duplicate receipts
16. Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately
17. Balances logs to cash/checks/credit card payments
18. Gives balanced payments-received log, expected payment log, patient receipts, credit card slips, and checks received to business office manager
19. Participates in daily huddle.