JOB SUMMARY:
This position exists to provide positive support to the Cash Office and Finance Team in a professional and competent manner using established policies, procedures and expectations. Provide accurate and efficient counting of daily funds. Handle credit card information securely.
SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES:
- Ensure strict adherence to company cash control policies and procedures.
- Count money and ensure sales are completed accurately.
- Process credit cards for locations without credit card capabilities and/or issues.
- Assist Shift Coordinator with audits on daily cash fund bags.
- Operate all cash Office equipment.
- Assist Hosts with Cash Office/deposit questions and problems.
- Provide friendly, kind and caring customer service.
- Be team oriented, self-motivated and self-supervising.
- Maintain consistent accuracy related to job duties.
- Strong organizational skills with attention to detail.
- Perform multiple tasks, be able to compile data and prepare financial reports.
- Meet deadlines/working to complete task by identified time.
Management reserves the right to add/change these duties at any time.
Required Skills
PERSONALITY AND ATTITUDE REQUIREMENTS:
- Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
- Must be self-motivated and disciplined.
- Must be able to prioritize and complete work assignments on a timely basis.
- Must maintain strict confidentiality and judgment regarding privileged information.
- Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
- Must be willing to constantly improve.
- Must have professional appearance with good personal hygiene.
- Must promote and support a “team” work environment by cooperating and helping co-workers.
- Must adapt to changes easily.
- Must tolerate a fast-paced, hectic environment.
- Must show appreciation to others.
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
- Must be willing to work week-ends/holidays/nights/days/OT/at various locations.
ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES:
- Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
- Able to hear, see and speak.
- Able to speak, read and write English.
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
- Must have manual dexterity necessary to complete all job duties.
- Able to sit and/or stand for long/short periods.
- Able to maintain good personal hygiene.
- Able to get along with other employees to work out problems and resolve conflicts.
- Able to comprehend instructions and retain information.
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
- Able to tolerate a fast-paced, hectic environment.
- Able to be flexible to handle frequent changes in priorities.
- Able to prioritize tasks and complete assignments on time.
- Able to tolerate temperatures of below 0 to 110 degrees.
- Able to work outdoors.
- Able to work in an area that may have mechanical hazards, moving objects, and detergents/chemicals. Protective covering for feet required.
- Able to work continuously in a confined space, in close quarters without distracting coworkers.
- Able to operate/drive a golf cart.
- Able to work in all types of weather, extreme heat, cold, and temperature changes including rain, humidity, heights, noise, dry, and dust (changing frequently).
- Able to lift maximum weight 50 lbs., carrying maximum weight 50 lbs., pushing maximum weight 300 lbs. and pulling maximum weight of 300 lbs.
- Able to frequently stand, sit, and walk in all types of weather on uneven surfaces, climb, (up and down hills, stairs) for long periods of time.
- Able to have continuous use of hands, finger movement, feeling, reaching high and low, kneeling, stooping, bending, twisting, and rapid working speed.
- Able to maintain a neat and clean work area.
- Able to operate 10 key calculators.
- Able to learn computer Software required for duties.
Required Experience
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
- High School diploma or equivalent.
- 2-4 years of cash handling experience.
- Knowledge of/ability to learn cash counting systems.
- Computer knowledge in Microsoft Word and Microsoft Excel.
- 18 years of age or older.
- Pass criminal background and credit check.