Job Title

Janitor

Reports To

Store Manager & Assistant Store Manager

Compensation

Hourly, Based upon experience + bonus & incentives

Schedule

Full Time + Benefits (Up to 40 hrs/wk) or Part Time w/o Benefits (Up to 29 hrs/wk)

Mission Statement

Everything we do at Progressive Retail Management (PRM) centers around guest service; product selection, merchandise presentation, store cleanliness, friendly staff members, knowledgeable sales people, in-store signs, marketing and messaging, etc. Everything is guest service! Guests come first. Drop everything to greet and help your guests. Do your best to ensure your guests are satisfied and know that you are all-powerful in the ways of guest service. PRM employees of all levels participate in a culture of, pride of ownership, service leadership and teamwork.

Job Purpose

Janitors achieve success through being professional, friendly and detail oriented. Janitors provide clean, safe, inviting, and ready to use facilities for all guests. Janitors are the representatives of the visual appearance of the PRM brand to all guests entering the property. Through safe, and appropriate use of cleaning supplies, techniques and responsiveness, Janitors will ensure a high quality visit for all guests every time.

Qualifications

This is an entry level position. As long as the individual meets all required applicable laws regarding terms of employment there are no minimum qualifications for this position.

Prefer 2 years janitorial experience

Prefer 2 years floor maintenance experience

Computer Literacy (Operating in a PC environment)

SDS and Chemical Safety experience

General mechanical maintenance, repair and operation

Meet licensing requirements where applicable

Duties & Responsibilities

Greet and acknowledge every guest genuinely

Maintain appearance and cleanliness throughout the property

Proactively seek opportunities to improve cleanliness, appearance and operation to further enhance the guest’s experience

Proactively patrol the property so as to be aware of and prevent theft, safety, inventory and operational concerns and communicate them to the appropriate individuals

Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings & Holidays)

Perform and complete duties with minimal interruption to guest visit experience

Ensure use of safe work practices at all times

Report and track Service Income equipment outages

Maintain tracking sheet for applicable clean areas

Follow applicable company policies and procedures at all times

Key Performance Metrics for Position

Janitor’s performance will be measured in the following areas.

Must meet or exceed all applicable cleanliness standards at all times

Must maintain supply stock within guidelines and budget

Quarterly attendance exceeding 97%

PRM will use these metrics to help determine performance in the position as well as eligibility for applicable increases.

Physical Requirements

This job will require: bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Janitors must be able to lift and handle objects weighing 50lbs or more in a safe manner (repeatedly) as well as standing (in place or moving) up to 100% of their shift.

Supervisory Functions

This position generally has no supervisory functions. In cases where multiple janitors may work together the Store Manager may assign a Janitor as lead on a given project.