Romph & Pou is not your typical advertising agency. We are data-driven industry leaders!

Our Culture: We love collaboration and new ideas, and we let our team members shine. We want our clients to be successful because when they win, we all win!

What We Do: We see ourselves as our client’s partners, not just their agency. We challenge the status quo. We are also constantly striving to exceed their expectations, all while developing our proprietary SCORPIO® system.

Average Day: Each day, we are here to fulfill our clients’ needs. We pride ourselves on speed, so we hit the ground running and work until the job is complete, whether it’s a single-day turnaround or a 2-week project. Every day is a new challenge.

Objective of this Role: The Account Coordinator role provides support and assistance to the Account Manager (AM) or Account Executive (AE) in the day to day management of the account while developing the skills needed to advance to the position of Account Executive.

Daily Responsibilities: Manages the day-to-day responsibilities of one or more brands for a major grocery account. Responsibilities include learning and maintaining a clear understanding of brand standards, daily updating of each project, management of all project files and management of data in content database system. Provide clear and concise communication to the client.

Follows all processes and procedures to ensure that work is completed correctly and efficiently based on company standards.

Takes minutes at meetings, prepares and distributes to appropriate parties

Makes sure all projects move forward according to plan and deadlines.

Identifies and provides solutions to issues and makes AE aware of potential problems before they occur.

· Ability to proofread and manage detailed copy content.

· Understanding of complex versioning of marketing pieces.

· Meets all deadlines and follows-up on outstanding issues.

Provides assistance to Account Executives, and Account Managers on day-to-day activities for assigned clients, including responding to client communications, meets production and creative deadlines, etc., to ensure continued progress of client workflow in the absence of the assigned AE.

· Is aware of all client activities to provide backup should the AE be unavailable.

· Assists Account Supervisor in assigned tasks.

Required Skills and Qualifications:

Associate’s or Bachelor’s degree in business, marketing or a related discipline

2-5 years of relevant work experience

Exceptional organizational, communication and analytical skills

Microsoft Office Suite skills particularly in Excel, with aptitude to learn systems

Ability to maintain organizational systems, follow process and make informed decisions

Preferred Qualifications:

Experience maintaining processes and procedures

Understanding of creative design, creative agency timing and processes

Experience in content database systems is a plus

Experience in Workamajig is a plus

Experience in customer service, account management or client relationship management