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Roofing General Manager of Sales & Operations

Bumble Roofing of Greater Western Chicago, IL

Roofing General Manager of Sales & Operations

Downers Grove, IL
Full Time
Paid
  • Responsibilities

    At Bumble Roofing of Greater Western Chicago, IL we believe roofing should be simple, transparent, and stress-free. Our promise: Roofing, the Easy Way.

    We are launching a new franchise location and are seeking a hands-on General Manager to build and lead the business locally. This is a launch-phase leadership role for a confident roofing or construction professional who can balance operations, sales leadership, and team development while establishing strong processes for long-term growth.

    Role Overview

    During the initial launch phase (the first 6 months), the General Manager will support sales as needed alongside the sales consultant. This role is not meant to carry a long-term sales quota. Over time, the focus shifts to sales leadership, operations, and business management. This is a hands-on role during the startup phase, ideal for candidates who thrive in building processes and teams from the ground up.

    Compensation & Benefits

    Base salary: $70,000–$90,000 (W-2)

    Additional compensation:

    Sales commissions on personally closed jobs during the launch phase

    Quarterly performance-based bonuses tied to revenue, margins, and customer satisfaction

    401(k)

    Flexible Schedule

    Company vehicle or mileage reimbursement

    Training and development

    Employee Discounts

    Paid time off

    Health expense reimbursement (up to a set amount)

    Opportunity for increased base compensation and long-term incentives as the business grows

    What We’re Looking For

    5+ years of experience in roofing, construction, or related home services

    Proven ability to drive sales and manage projects in roofing, construction, or home improvement services

    Strong understanding of job costing, margins, and production flow

    Demonstrated leadership and accountability for results

    Comfortable working in the field, including climbing roofs

    Strong organizational, communication, and customer service skills

    Tech-savvy with CRM, estimating, and project management tools

    Valid driver’s license; ability to lift up to 50 lbs

    Flexible schedule; occasional travel for franchisor training and events

    What You’ll Do Sales Support & Leadership

    Perform early sales activity and select inspections as needed

    Partner with and coach the sales representative

    Monitor lead flow, pipeline, and conversion

    Assist on select projects requiring experience or guidance

    Ensure smooth handoff from sales to production and customer experience

    Operations & Production Management

    Oversee projects from contract to completion

    Coordinate permitting, scheduling, materials, inspections, and compliance

    Manage subcontractors, enforce safety, and ensure quality

    Conduct job site checks and final walkthroughs

    Track job costs, margins, and timelines

    Team & Customer Management

    Lead day-to-day operations

    Build relationships with crews, vendors, and the sales representative

    Train and coach team members on standards and processes

    Serve as primary contact post-sale, resolve issues, and drive customer reviews

    Support marketing, social media, and community engagement

    Performance & Reporting

    Maintain accurate documentation and CRM updates

    Track and report KPIs including revenue, gross margin, job cycle time, rework rates, and customer satisfaction

    Partner with leadership on performance reporting and continuous improvement

    Safety & Compliance

    Enforce OSHA and company safety policies

    Maintain incident reports and ensure crews follow safe practice

    Work Location: Will County and DuPage County