Roofing General Manager of Sales & Operations
At Bumble Roofing of Greater Western Chicago, IL we believe roofing should be simple, transparent, and stress-free. Our promise: Roofing, the Easy Way.
We are launching a new franchise location and are seeking a hands-on General Manager to build and lead the business locally. This is a launch-phase leadership role for a confident roofing or construction professional who can balance operations, sales leadership, and team development while establishing strong processes for long-term growth.
Role Overview
During the initial launch phase (the first 6 months), the General Manager will support sales as needed alongside the sales consultant. This role is not meant to carry a long-term sales quota. Over time, the focus shifts to sales leadership, operations, and business management. This is a hands-on role during the startup phase, ideal for candidates who thrive in building processes and teams from the ground up.
Compensation & Benefits
Base salary: $70,000–$90,000 (W-2)
Additional compensation:
Sales commissions on personally closed jobs during the launch phase
Quarterly performance-based bonuses tied to revenue, margins, and customer satisfaction
401(k)
Flexible Schedule
Company vehicle or mileage reimbursement
Training and development
Employee Discounts
Paid time off
Health expense reimbursement (up to a set amount)
Opportunity for increased base compensation and long-term incentives as the business grows
What We’re Looking For
5+ years of experience in roofing, construction, or related home services
Proven ability to drive sales and manage projects in roofing, construction, or home improvement services
Strong understanding of job costing, margins, and production flow
Demonstrated leadership and accountability for results
Comfortable working in the field, including climbing roofs
Strong organizational, communication, and customer service skills
Tech-savvy with CRM, estimating, and project management tools
Valid driver’s license; ability to lift up to 50 lbs
Flexible schedule; occasional travel for franchisor training and events
What You’ll Do Sales Support & Leadership
Perform early sales activity and select inspections as needed
Partner with and coach the sales representative
Monitor lead flow, pipeline, and conversion
Assist on select projects requiring experience or guidance
Ensure smooth handoff from sales to production and customer experience
Operations & Production Management
Oversee projects from contract to completion
Coordinate permitting, scheduling, materials, inspections, and compliance
Manage subcontractors, enforce safety, and ensure quality
Conduct job site checks and final walkthroughs
Track job costs, margins, and timelines
Team & Customer Management
Lead day-to-day operations
Build relationships with crews, vendors, and the sales representative
Train and coach team members on standards and processes
Serve as primary contact post-sale, resolve issues, and drive customer reviews
Support marketing, social media, and community engagement
Performance & Reporting
Maintain accurate documentation and CRM updates
Track and report KPIs including revenue, gross margin, job cycle time, rework rates, and customer satisfaction
Partner with leadership on performance reporting and continuous improvement
Safety & Compliance
Enforce OSHA and company safety policies
Maintain incident reports and ensure crews follow safe practice
Work Location: Will County and DuPage County