Job Description

Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:

• Provide consistently professional, friendly, and engaging service to guests

• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards

• Perform a full range of housekeeping duties, including:

  • Making beds and changing linens
  • Dusting and polishing furniture and fixtures
  • Vacuuming carpets and cleaning floors
  • Thoroughly cleaning and sanitizing bathrooms
  • Cleaning windows, mirrors, and glass surfaces
  • Removing trash and used items from rooms

• Replenishing guest room supplies such as towels, toiletries, and amenities

• Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment

• Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department

• Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner

• Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals

• Respecting guest privacy and security, ensuring confidentiality at all times

• Responding promptly to guest requests and communicate effectively with team members and supervisors

• Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Qualifications

• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and commitment to quality
• Previous housekeeping or hospitality experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Reliable, responsible, and able to work independently or as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.