Job Description

The Room Attendant Extra must maintain Five Star/Five Diamond cleanliness standards in accordance with Fairmont Hotels. Our Housekeeping team makes an impression on every
guest by exuding a warm and engaging service attitude.
Essential Job Functions:
 Responsible to sign for assigned keys, pager, work paper and return by end of shift
 Maintain record of rooms cleaned throughout the shift and mark assignment sheet
accordingly
 Remove dirty linen from beds in guest’s room and remake bed with fresh clean linen
 Ensure all soiled linen is regularly returned to linen room and properly chuted
 Clean and sanitize all areas of guest room and adhere to the established Housekeeping
Departments Standards:
 Tidy guest clothes, pair shoes and align guest toiletries
 Clean all window sills by wet dusting
 Empty trash and ensures that trash receptacles are clean
 Disinfect telephones and receiver
 Inform Housekeeping Management of any problems or unusual circumstances
 Assists guests with housekeeping –related requests in timely, professional manner
(Immediately contact Manager or housekeeping office coordinator if unable to help)
 Vacuum all guests’ rooms both occupied and vacant daily. Mop whenever necessary
 Clean all walls lights/ceiling lights as required
 Change room status via telephone interface after completion of room cleaning

 Restock mobile packs for the next day
 Report any equipment that is malfunctioning
 Immediately report all Health & Safety Hazard/Issues
 Attend any training courses given by Housekeeping and Training Director
 Inform Housekeeping Management of any absence from duty, reasons, and request days off for holidays on appropriate form
 Report all Engineering deficiencies to Housekeeping Coordinator and or Manager
 Perform other related duties as requested by supervisor
 Adhere to Fairmont Grooming Standards at all times
 Comply with all hotel and departmental standards, policies and procedures
 Observe health and safety guidelines at all times
 Wear safety equipment and /or protection if required

Hourly Rate: $29.9044 - $39.8725

Qualifications

 Knowledge of proper chemical handling
 Must be able to read labels on chemical bottles.
 Must be able to use all cleaning chemicals, not developing an allergic reaction
 Ability to perform all above mentioned general and specific job duties
 Ability to perform and complete assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness
 Ability to approach all encounters with guests and employees in a professional, courteous and service-oriented manner
 Ability to understand and comply with all hotel and departmental standards, policies and procedures
 Demonstrate flexibility and adapt to last minute changes
 Able to work responsible and well organized
 Able to multitask
 Must be flexible in terms of working hours; must work weekends and holidays
 English verbal and written communication skills mandatory, second language a plus
 Interacts with guests in a professional, courteous, efficient manner
 Ability to speak and read English preferred, second language a plus
 To be eligible for this position, a candidate must be US National or have existing US work authorization

Must be available to work all shifts (AM, PM and overnight)

Physical Requirements:
 Must be able to work in a fast paced environment
 Carrying or lifting items weighing up to 50lbs
 Pushing and pulling items weighing approximately 200lbs
 Frequently standing and walking around the property
 Frequently bending, kneeling, stretching and/or reaching
 Capable to climb a ladder and perform tasks on a higher level

Additional Information

All your information will be kept confidential according to EEO guidelines.