Room Attendant

Holiday Inn Express & Suites - Traverse City, Michigan

Room Attendant

Williamsburg, MI
Full Time
Paid
  • Responsibilities

    Job Title: Room Attendant

    Job Description:

    We are seeking a detail-oriented and dedicated Room Attendant to join our team and enhance the guest experience at our hospitality establishment. The successful candidate will be responsible for maintaining a clean, sanitary, and welcoming environment in guest rooms, ensuring a first-class experience for our visitors.

    Key Responsibilities:

    - Clean and tidy guest rooms, bathrooms, and common areas according to the hotel's standards.
    - Change bed linens, replenish towels and toiletries, and replace used amenities.
    - Inspect room fixtures and report any maintenance issues to appropriate personnel.
    - Ensure all rooms are cared for and inspected according to hotel standards.
    - Respond to guest requests and inquiries promptly and courteously.
    - Maintain a supply of cleaning products and tools and ensure their proper usage.
    - Follow established safety procedures and hygiene standards.
    - Collaborate with the housekeeping team to reach occupancy targets.
    - Provide exceptional customer service and uphold the hotel's reputation.

    Requirements:

    - Proven work experience as a Room Attendant or similar role in the hospitality industry.
    - Ability to work with little supervision and maintain a high level of performance.
    - Customer-oriented and friendly attitude.
    - Physical stamina and mobility, including the ability to reach, kneel, and bend.
    - Strong organizational skills and attention to detail.
    - Flexibility to work varied hours, including weekends and holidays.
    - High school diploma or equivalent is preferred but not required.

    Join our team and be a key player in delivering unforgettable experiences to our guests. We offer competitive compensation, a supportive work environment, and opportunities for growth and development within our establishment. If you are passionate about cleanliness, hospitality, and customer service, we encourage you to apply.