Job Description

Join our team as a Room Attendant, where your passion for cleanliness and attention to detail will shine as you meticulously prepare and maintain our guest rooms. Be the silent architect of memorable stays, ensuring that every corner sparkles with comfort and warmth for our valued guests.

• Clean and tidy guest rooms, including making beds, vacuuming, dusting, and replenishing amenities.
• Inspect and report any maintenance issues or damages in guest rooms to ensure prompt resolution.
• Ensure compliance with hotel cleanliness standards and policies in all assigned areas.
• Restock and maintain inventory of guest room supplies such as toiletries, linens, and towels.
• Provide excellent customer service by responding to guest requests and ensuring a comfortable and enjoyable stay.

Qualifications

Education & Experience:

• Previous Housekeeping Room Attendant experience is an asset.

Physical Requirements :

• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Regular activities - Standing, walking, stair climbing, stooping, kneeling, crouching, bending, crawling, reaching.

General Requirements :

• Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Maintain a warm, positive, and friendly demeanor always.
• Maintain a great work ethic through hard work and dedication.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Attend required meetings and training indicated per management.
• Maintain high standards of personal appearance and grooming.
• Cooperate with all departments by being a great team player.
• Must be able to maintain confidentiality of information.
• Must be able to clean the assigned rooms effectively to accomplish the set credit amount per day.
• Must have an eye for details to ensure perfectly cleaned rooms.
• Perform other duties as requested by management.

Additional Information

• Hourly Wage: Intro rate at $23.07 wage after 6 months period at $24.71 and after 12 months period $32.95
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Excellent Company benefits including medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities