Roots Behavioral Health is a family-owned behavioral health clinic serving Austin and Texas. We are caretakers who understand that well-being is both complex and deeply personal. We’ve built our approach to mental healthcare accordingly.

We are hiring for a Front Desk Receptionist at a family owned psychiatric practice. Main focus will be on answering the phones, scheduling patients, responding to patient inquiries and other tasks as office management feels necessary. We are looking for a highly motivated worker with great customer service skills as well as proper phone etiquette. This position does have room for growth in our company.

Willing to travel between both locations

INTERVIEWS WILL BEGIN MONDAY 1/23/23

Receptionist duties include:

Check in patients and notify practitioners

Answer phones and take messages

Utilize electronic medical records

Take payment for services

Provide professional customer service to clients

And other tasks as identified by the physician or supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Mental Health: 1 year (Preferred)
• Call center: 1 year (Preferred)
• Customer service: 1 year (Required)

Willingness to travel:

• 25% (Preferred)