Route Driver / Service Tech

Culligan 260MN

Route Driver / Service Tech

Watertown, SD
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Benefits/Perks

    Medical insurance

    Retirement with company match

    Vacation, paid time off

    Company-provided workwear, cell phone, tablet

    Company-paid training

    Additional Culligan Corporate Subject Matter Expert training offered

    Employee discounts for Culligan in-home products

    Eligibility for annual recognition and training meetings/events

    Culligan Water is currently seeking a Route Driver/Service Technician to join our team

    Pay is based on experience and performance

    Opportunity for advancement

    The Route Driver is responsible for delivering water treatment products to homes and businesses along a specific route in an efficient and timely manner. This role also involves preparing, processing, and executing delivery orders, handling invoicing and collections, and promptly addressing customer issues, complaints, and problems with a customer-focused approach. Drivers are expected to deliver a high degree of service that exceeds customer expectations, follow all safety protocols and company regulations, and consistently uphold the cleanliness standards of company vehicles and equipment. Daily recaps and end-of-route supervisor check-ins are also part of this role.

    The Culligan Service Technician provides installation, service, and repair of Culligan products in homes and businesses. Our products include water softeners, drinking water systems, and solutions for problem water. Key responsibilities include performing diagnostics and analysis to troubleshoot and repair equipment in a timely and efficient manner, installing, upgrading, and maintaining equipment, and completing related paperwork accurately. Technicians also assist other employees with product/equipment delivery and installation, maintain company vehicles, tools, and equipment, and communicate positively with customers to maintain positive public relations for the company. Adherence to all safety rules and Culligan policies is essential. The technician's goal is to provide the maximum amount of quality service to Culligan customers.

    Responsibilities

    Deliver water treatment products to homes and businesses in an efficient and timely manner

    Prepare, process, and execute delivery orders in addition to collecting related monies and issuing invoices

    Handle customer issues, complaints, and problems courteously and promptly while exhibiting an overall customer-focused style of service

    Follow all safety protocols and company regulations

    Consistently uphold the cleanliness standards of company vehicles and equipment

    End-of-route supervisor check-ins, with daily recaps

    Performing all diagnostics and analysis to troubleshoot and repair equipment in a timely and efficient manner

    Installing, upgrading, and maintaining equipment

    Completing paperwork related to tasks in an accurate and timely manner

    Assisting other employees with the delivery and installation of products/equipment

    Maintaining company vehicles, tools, and equipment

    Communicating positively with customers and maintaining positive public relations for the company

    Following all rules and regulations about safety and Culligan policies

    Qualifications

    High school diploma or GED

    Plumbing experience is highly preferred

    Minimum two years of installation and maintenance experience preferred

    Excellent communication skills, both written and verbal

    May require lifting/moving equipment from 50-75 lbs

    About Culligan

    As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.