Route Technician

Filta - Minneapolis, MN - California St NE

Route Technician

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    Training Provided

    Work / Life Balance

    Advancement Opportunities

    Bonus opportunities around profitability

    Flexible schedule

    401(k)

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    SUMMARY:

    The basic function of the Route Technician position is to provide mobile fryer management services to existing and future commercial kitchen customers on an established route. The primary responsibility of this role is to safely and efficiently operate the box truck, mobile filtration Unit (MFU) and related equipment.

    This position reports to the Franchise Owner and Operations Manager.

    ESSENTIAL FUNCTIONS:

    Complete all training requirements, demonstrating proficiency in time management, account monitoring, and MFU troubleshooting and maintenance.

    Maintain technical knowledge of the Filta MFU and ensure compliance with Filta franchise standards and policies.

    Keep truck clean, stocked, and organized, requesting supplies as needed, and practice good safety habits using provided equipment.

    Follow weekly schedules and appointment times promptly, performing FiltaFry, FiltaBio, and FiltaCool services according to established procedures.

    Conduct service demonstrations for customers and maintain friendly, high-quality customer service at all times.

    Maintain accurate service records, submit required reports and paperwork with integrity, and report any site changes or issues to the office.

    Communicate service updates and potential safety issues to kitchen staff, management, and supervisors.

    Keep work areas clean and safe, immediately addressing spills and ensuring client sites are clean after each service.

    POLICIES

    Safe Driver - Route Technicians are required to obey all speed limits and advise the franchise owner in the event of scheduling conflicts that would cause an unsafe driving condition.

    Communication - Report any changes or issues during the route that may disrupt daily schedule.

    Uniform – Technicians must wear either the polo style tech shirt or t-shirt, navy blue pants, and non-slip/oil resistant shoes.

    PPE – Wears personal protective equipment whenever handling oil – this is to include safety glasses, hat, apron, heat/oil resistant gloves, and kevlar arm protectors.

    Non-Compete – Technicians must sign a non-compete/non-disclosure agreement if asked to do so by a supervisor.

    REPORTING

    Technicians must log client notes in the service application

    Quarterly performance reviews

    Meet with management for any issues or concerns as needed

    Immediately report any issues with box truck or equipment immediately to your supervisor

    All accidents and spills must be reported to Franchise Owner or Operations manager immediately

    EDUCATION and/or EXPERIENCE:

    High School Diploma or G.E.D. required

    0 - 1 years of service related experience required

    A valid Driver’s license and good driving history

    Ability to pass DOT medical screening

    OTHER SKILLS AND ABILITIES:

    Ability to learn and to stay up to date on the latest service procedures

    Ability to establish credibility and communicate effectively verbally

    The ability to work independently with little supervision

    Must speak fluent English

    Must be able to use navigation system or map

    Must be able to lift up to 75 pounds

    OTHER CRITERIA:

    Must have good communication skills and be able to relay information back to the main office from the field.

    Must have patience and the ability to listen and respond to the concerns of customers, all in a calm and professional manner.

    Must be safety conscious, organized and focused on cleanliness.

    This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Filta Environmental Kitchen Solutions Corporate.