zTrip, the largest taxi transportation company in North America, operating in 38 cities nationwide, is seeking an experienced Routing Specialist to join our team in Louisville, KY. If you have a background in dispatching and are passionate about coordinating efficient transportation services, we want to hear from you!
Key Responsibilities of a Routing Specialist:
- Dispatch Coordination: Efficiently manage and dispatch fleet vehicles to meet customer needs.
- Communication: Maintain clear and effective communication with drivers, customers, and management.
- Scheduling: Create and manage driver schedules to ensure optimal coverage and service.
- Problem Solving: Address and resolve any issues or emergencies that arise during operations.
- Record Keeping: Maintain accurate records of dispatch activities and vehicle movements.
- Customer Service: Provide excellent customer service and support to ensure customer satisfaction.
- Compliance: Ensure all dispatch activities comply with company policies and regulations.
What We Offer as a Routing Specialist:
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision insurance
- Paid time off (PTO)
- Opportunities for professional growth and advancement
- Supportive and collaborative work environment
Qualifications of a Routing Specialist:
- Previous experience as a Dispatcher is required
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Proficiency with dispatch software and systems
- Knowledge of transportation and logistics processes
- Ability to work independently and as part of a team
Join zTrip and be a part of a company that values innovation, efficiency, and exceptional service. Apply today to become a Routing Specialist in Louisville, KY, and help us keep our fleet running smoothly!