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Membership Sales Manager

Row House Franchising Company

Membership Sales Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Row House is seeking an experienced General Manager to drive sales and facilitate operations for our brand new studio opening in a stunning location near you!

    Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.

    Position:

    The ideal General Manager will oversee all Studio functionality from Sales to Instructors, however, 80-90 percent of the role is driving Sales, with 10-20 percent focused on studio staff management and operations.

    Responsibilities:

    Lead generation including Grass Roots Marketing and Networking

    Implement a sales process to schedule prospects into Intro class

    Drive membership sales through outside sales and business development efforts

    Manage staff schedule

    Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts

    Supervise Sales Representatives and Instructors

    Hire/Manage all instructors at the studio

    Proficiency in ClubReady, to include revenue reports, attendance reports, etc.

    Independently make decisions related to high-level customer service

    Collect out-standing dues

    Maintain cleanliness and organization of the fitness studio

    Enforce Row House policies and procedures

    Ensure all forms, administrative supplies, and studio literature is stocked and visible

    Schedule and participate in networking/community events and studio promotions

    Strategically manage marketing campaigns to generate leads for the studio

    Any other duties as assigned

    Requirements:

    2+ years of fitness sales experience

    Confident in generating personal sales and training Sales Reps in sales

    Ability to work independently and collaborate with studio owner

    Ability to manage and drive all revenue streams from membership sales to retail

    Excellent communication and strong writing and interpersonal skills in person, on the telephone and via email

    Ability to excel in a fast-changing, diverse environment

    Ability to recognize areas of improvement and make changes using good judgment

    An affinity and passion for fitness

    Highly organized, proficient in data management, ability to prioritize and meet deadlines

    Professional, punctual, reliable and neat

    Strong attention to detail and accuracy

    Trustworthy and ability to handle confidential information

    Ability to work harmoniously with co-workers, clients and the general public

    Proficiency with computers and Studio software

    Compensation & Benefits:

    Competitive base salary based on experience & performance

    Commission paid on sales

    Opportunity to bonus, based on performance

    Unlimited growth potential as well within the company

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.