Fitness Studio Sales & Ops Manager
Row House is seeking an experienced General Manager to drive sales and facilitate operations for our brand new studio opening in a stunning location near you!
Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.
Position:
The ideal General Manager will oversee all Studio functionality from Sales to Instructors, however, 80-90 percent of the role is driving Sales, with 10-20 percent focused on studio staff management and operations.
Responsibilities:
Lead generation including Grass Roots Marketing and Networking
Implement a sales process to schedule prospects into Intro class
Drive membership sales through outside sales and business development efforts
Manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Supervise Sales Representatives and Instructors
Hire/Manage all instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Independently make decisions related to high-level customer service
Collect out-standing dues
Maintain cleanliness and organization of the fitness studio
Enforce Row House policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
Requirements:
2+ years of fitness sales experience
Confident in generating personal sales and training Sales Reps in sales
Ability to work independently and collaborate with studio owner
Ability to manage and drive all revenue streams from membership sales to retail
Excellent communication and strong writing and interpersonal skills in person, on the telephone and via email
Ability to excel in a fast-changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgment
An affinity and passion for fitness
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software
Compensation & Benefits:
Competitive base salary based on experience & performance
Commission paid on sales
Opportunity to bonus, based on performance
Unlimited growth potential as well within the company
<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate. </em></p>