Job Description

Here at ROYAL MANAGEMENT, we know creating connections with every client and consumer is the most important factor to guarantee a positive return in any business. As a company, we build and execute developmental direct marketing and sales campaigns ensuring remarkable lead generation. We can do this by forming real relationships with the right people at the right time.

SUMMARY / PRIMARY ROLE:

The Sales & Customer Experience Representative is responsible for performing all tasks involved with Client Services. This position will require learning and explaining services and products on behalf of all of our clientele.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

(Management may amend or assign duties and responsibilities to this job with appropriate notification)

• Follow directions and work as a team
• Responsible for assigned customer territories
• Responsible for the accuracy of all customer paperwork for a new customer account sales
• Ensure that all customer information is completed accurately and correctly
• Maintains training abilities for clients and consumers
• Responsible for accuracy of all entries for client services and sales
• Must be pleasant, professional, detailed communication skills and Outlook skills
• Plan, coordinate and execute customer outreach initiatives
• Comfort working with iPads and tablet-based software
• Analyze the profitability and efficiency of the team
• Learning basic customer service techniques and client services to help with problem shooting

QUALIFICATIONS AND KEY SKILLS:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

• Must be able to follow directions and work as a team
• Must have strong oral communication and public speaking skills
• Ability to prioritize tasks effectively and execute quickly
• Professional Business Attire and Training Ability
• The position could involve standing for long periods of time throughout the day
• Superior organizational skills - able to manage multiple priorities simultaneously

PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (BASE PAY PROVIDED) AND CUSTOMER SERVICE

Company Description

Building a career within the Royal Management office means more than just having a job. It’s an opportunity to leave a mark on the world. We offer opportunities to become part of a shared vision and do something bigger. Backed by more than eight years of success, we’ve inspired motivated professionals to forge top-notch career paths with unlimited opportunities. Our vision is to produce unforgettable sales and lead generation campaigns for the services we promote, therefore giving them a competitive edge in the marketplace. To maintain this momentum, we enroll our executives in a professional development program that teaches them how to take a hands-off approach and to apply the latest promotional techniques with the brands we represent.