Job Description

Rapidly growing company in Westminster CO seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• CUSTOMER SERVICE PHONE SUPPORT MONDAY THROUGH FRIDAY 8-4:30PM.
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Self motivated

Company Description

About Our Company Rozek Company dba Microtek is a small company currently growing quickly and looking for a unique individual to add talent to our group of dedicated and talented professionals. We primarily work within the education sector and have been providing customized solutions to higher education for over 35 years. With a strong core of tenured individuals leading the company, Microtek is set to expand into new and exciting opportunities as well as bring new offerings and services to our current client base.