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Business Operations Analyst 3

Russell Tobin & Associates

Business Operations Analyst 3

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Category: Finance & Operations

    Job Title: Business Operations Analyst 3

    Duties: As a member of the Digital Experience (DX) Pricing Operations Team, you will play a key role in bringing to market the business decisions for fastest growing portfolio of products.  In this role, you will work with upstream business partners such as Product Marketing Managers and Business Model Strategy Managers, to influence and optimize product strategy, ensuring its successful flow through our downstream business processes. Key goals for this role would be to collaborate with technical operations, revenue accounting, deal desk, order management, sales operations, legal counsel, customer care, and cloud tech, among others, to solve business problems, knock down operational barriers, and improve process efficiencies/effectiveness.

    WHAT YOU’LL DO

    • Create, implement, and manage SKUs and pricing, in support of DX launches and programs.
    • Coordinate and support operational aspects of the DX product lifecycle.
    • Influence pricing strategies to ensure successful implementation through all downstream quote to cash processes.
    • Perform project planning to implement business decisions, including key milestones, and drive progress to achieve project goals and timelines.
    • Works cross-functionally and effectively communicates to all upstream/downstream stakeholders, to ensure understanding of strategy, project plan, and impacts
    •  Evaluates existing processes, procedures, and operational challenges.  Identify and drive cross-functional process improvement and adoption of best practices (processes, tools, etc.) to improve overall operational efficiency and effectiveness.

    SKILLS: WHAT YOU NEED TO SUCCEED

    •  2+ years of experience in an operational role, prioritizing and managing projects, with accuracy and attention to detail.
    •  Proven ability to drive processes, and consistently meet established key milestones.
    • Flexible and creative mind-set, to drive best practice solutions to a wide variety of business and technical challenges.
    •  Passion for process improvement and proven capability to drive change.
    •  Consultative background, including ability to influence cross-functional teams to rapidly reach effective solutions to business challenges.
    •  Excellent oral and written communication skills.
    • Experience with SAP and SFDC a plus.