Halfaker and Associates, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Data Analytics, Software Engineering and IT Infrastructure to improve the health, security and well-being of all Americans. Our commitment to excellence and our vision to “Continue to Serve” has resulted in steady growth and an expanding client base across government agencies in the health, defense, security and intelligence sectors. Our strong focus on internal culture has helped Halfaker achieve several workplace awards including Great Place to Work Certification™ and Tampa Bay Top Workplaces. Headquartered in Arlington, VA, we have employees nationwide. Please take a moment to browse through our website and learn more about what it means to serve with Halfaker.
Halfaker has an opening for a SYSTEMS ADMINISTRATOR to join our talented, dynamic team. The key responsibilities for this position include:
- Manage the daily routine operations and maintenance of information technology software and system applications
- Work with internal and external sources, end-users, developers and other application administrators to ensure functional use of systems matches customer needs
- Enter data, process information and communicate with peers, subordinates and departmental management to ensure the function applicability and operation of customer systems and software
- Interact with all facets of the information technology stack within the customer organization
- Collect and communicate business and technical data and information in simple language
- Maintain system documentation
- Create SOP (Standard Operating Procedure) Guides
- Interact with users and evaluate products, troubleshoot and resolve reported problems, and provide application performance tuning
- Required to review and follow governing regulations to ensure proper program support
- Act as a buffer between technical user-community staff while managing the information expectations required for systems and applications
- Collaborate with hardware, operating system, DBA and other technical teams to ensure proper environment integration requirements
- Participate in regular customer meetings to record technical information for simple translation as required
Required Skills
- Able to communicate with end-users to understand issues related to end-user applications and functionality requirements
- Proven experience in gathering data and information and then converting it into written narratives, reports and abstracts as may be required to support management requests
- Good understanding of software design lifecycle process
- Previous end-user level application support and troubleshooting
- Ability to work well in a team environment
- Excellent customer service, communication and organizational skills are required
- Capable to work under pressure, handle multiple tasks simultaneously
Required Experience
Bachelor’s Degree in Business, Information Systems/Technology, or other analytical or technical discipline preferred
- 8-years of relevant experience may be substituted for education
3 years experience working as an application administration or system administrator
Experience with PowerShell and Windows OS
Experience working with both SQL and Oracle databases
Halfaker and Associates, LLC, is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.