Job Description

The Patient Advocate serves as a liaison between our patients, their healthcare providers, and various prescription drug assistance options, working to reduce the patients' prescription costs.

Starting pay $20.00 per hour - Monday-Friday 9am-5:30pm

Essential Duties and Responsibilities

• Make calls to and receive calls from patients, healthcare providers, and assistance programs.
• Obtain and accurately enter information from patients, healthcare providers, assistance programs, and other Rx Help Centers staff.
• Provide timely and accurate updates to patients, healthcare providers, assistance programs, and other Rx Help Centers staff.

Qualifications

Required & Essential Skills

• High School diploma or equivalent
• Customer service experience
• Detail oriented
• Excellent verbal and written communication skills
• Effective time management and organizational skills
• Data entry experience with general PC knowledge, including email, internet and cloud-based CMS systems
• Ability to think critically, effectively analyze information and form sound judgements
• Ability to learn quickly, problem solve, multitask, and adapt in a dynamic work environment
• Bilingual is a plus, but not required

Additional Information

This position provides ample room for growth and promotion within Rx Help Centers.

No weekends, no holidays!

Comprehensive benefit package including medical, dental, vision and 401k matching.