Job Description

Summary of the Role: The RxSafe RMA Technician is responsible for performing product diagnosis and repairs, including diagnose of problems, problem identification, research of problem, isolation of issue, and repairs on returned parts. Repairs could consist of re-flashing of software, soldering, replacement of main boards, and power supplies. This position will have the opportunity to support and learn from our highly skilled engineers and quality departments on root cause analysis.

Key Responsibilities:

➢ Evaluate, troubleshoot, test, and repair customer returned product to component level.

➢ Read schematic diagrams and follow test procedures.

➢ Perform solder repairs on through-hole and surface mount components.

➢ Understand operational requirements and be able to identify and correct problems or inconsistencies.

➢ Manage system transactions, preparations, and shipment of all RTV’s to the vendors.

➢ Track and manage return process.

➢ Responsible for booking in and out stock inventory from the relevant computer systems.

Salary Range $25.00 - $28.00/hour

Qualifications

➢ 3+ years’ experience in quality inspection, auditing, and testing.

➢ Proven ability to work timelines and multiple task assignments.

➢ Excellent communication skills, both written and verbal.

➢ Strong computer skills and knowledge of databases, applications, and a working knowledge of Windows 7 & 10.

➢ Strong analytical, problem-solving skills, and decision-making skills.

➢ Meticulous attention to detail.

➢ Detail oriented with outstanding organization skills.

➢ A team player who can work well in cross-functional team

Additional Information

At RxSafe, you can expect:

An environment where ideas are heard and innovation is encouraged
Personal/professional growth and development opportunities
Extensive benefits package with a generous employer contribution
Paid Holidays + flexible paid time off
Executive commitment to education, growth, and development
RxSafe is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. RxSafe is a safety-sensitive company.

ITW is an equal-opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.