Customer Service Representative Job Description

Overview

We are seeking a Customer Service Representative to join our team at our facility in New Paltz, NY (12561). The ideal candidate will have a Driver's License, experience in Retail Sales and Customer Service, and possess excellent communication skills. Basic computer skills, including proficiency in Microsoft Excel and ERP software, are also required.

Responsibilities

• Provide exceptional customer service to clients in person, over the phone, and via email
• Assist customers with product inquiries, purchases, and returns
• Process transactions accurately and efficiently using our ERP software
• Maintain a clean and organized work environment
• Collaborate with team members to achieve sales goals

Qualifications

• High School diploma or GED equivalent
• Valid Driver's License
• Prior experience in Retail Sales and Customer Service
• Excellent communication skills, both verbal and written
• Basic computer skills, including proficiency in Microsoft Excel
• Familiarity with ERP software is a plus

You should be proficient in:

• Driver's License
• Retail Sales
• Customer Service
• High School / GED
• Excellent Communication Skills
• Basic Computer Skills
• Microsoft Excel

Machines & technologies you'll use:

• ERP Software

Salary info:

$18 - $25 / hr