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Telecom Engineer

R

Ryde Technologies, LLC

Telecom Engineer

Washington, DC
Full Time
Paid
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  • Responsibilities

    Job Overview

    We are looking for a Senior Telecom Engineer to support one of it's Federal Customers out of Washington, DC. In this role the Sr. Telecom Engineer will be responsible for engineering, implementing, and maintaining telephone communication solutions and provide expert level Tier 3/4 troubleshooting support focused on all enterprise integrated telephone and UC capabilities on all enterprise enclaves. This position works with remote users to successfully configure and maintain connections with existing telephone equipment.

    In addition to those duties they will assure system security focus. Resolves telephony equipment installation, system patching, and STIG implementation issues. Proactively addresses operations, performance, and security issues. This candidate must have the ability to travel to locations for installation and/or troubleshooting systems as needed.

    *Position requires an ACTIVE TOP SECRET CLEARANCE

    Core Responsibilities:

    • Engineers, implements, and maintains telephone communication solutions.
    • Provide expert level Tier 3/4 troubleshooting support focused on all enterprise integrated telephone and UC capabilities on all enterprise enclaves.
    • Works with remote users to successfully configure and maintain connections with existing telephone equipment.
    • Resolves telephony equipment installation, system patching, and STIG implementation issues.
    • Proactively addresses operations, performance, and security issues.
    • Assures system security focus.
    • Ability to travel to locations for installation and/or troubleshooting systems as needed.



    Requirements

    • Active Top Secret Clearance with the ability to obtain an SCI
    • 8 years of experience working with requirements analysis, engineering, and developing secure telephony capabilities.
    • 3 years of experience with architecting or engineering secure connectivity between telephony and UC systems, and operating or administering telephony systems. (Specifically Microsoft and Cisco infrastructure devices)
    • Demonstrate proficiency with system and endpoint deployment as well as related server, networking, and telephony gateway interfaces.
    • Must also have outstanding troubleshooting skills to pinpoint and resolve calling issues, working with other system disciplines as required.
    • Must posses thorough Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components.
    • This position requires the ability to communicate effectively in person, over the phone, and through email.


    Preferred Additional Skills and Qualifications

    • Knowledge of Oracle SBC technology and certifications in related Cisco and Microsoft UC technologies

    EEO Compliance:

    Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.