Job Description

JOIN SADA AS A CLIENT PARTNER EXECUTIVE!

YOUR MISSION 

We are growing our Client Partner Organization as a distinct broader-value success and innovative expert group across the top of our portfolio; a benefit unique to the market from SADA.  Our Client Partners are executive-level technologists who directly PARTNER with SADA's customers.  They weave their cloud knowledge with broad business acumen affecting strategic C-level conversations to inspire customer growth and scale with wider leapfrog solutions.  SADA's Client Partners lead both customer and internal teams in SADA's most important customer base.

SADA's Client Partners at the end of the day make our customers rave about their cloud, and rave about SADA. 

• Exhibits preemptive communications
• Is a thought leader in the Cloud and technology space
• Thrives in ambiguity
• Smooths disruption
• Enjoys public speaking
• Is comfortable leading customer-executive conversations and board rooms.

This role requires leadership presence and approaches to technology sales, implementation, and support.  They must be able to formulate business value with Google Cloud-architected solutions which may include multi-cloud and hybrid-cloud scenarios.  Their approach must be consultative and inspirational while anticipating future needs and risks around growth and diversification.  The ideal candidate is able to connect with customer leaders, relate to business objectives, and create a strategy of Google Cloud technology to solve for present and future outcomes.

RESPONSIBILITIES

• Executive contact and liaison between customers and management for business executions
• Understand customer objectives and identify new value and business opportunities
• Develop customized cloud programs to meet customer needs and close business
• Lead SADA delivery teams as executive sponsor
• Manage executive-level escalations
• Provide consultations about both SADA and Google Cloud products or services
• Develop business proposals and make product presentations for customers
• Build positive and productive relationships with customers and Google Cloud
• Develop account strategies to meet revenue and profit targets
• Develop new business opportunities with customers to achieve revenue goals
• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and queries in an immediate manner
• Envision robust and scalable technology solutions to enable our customers
• Advise customers on technology direction, methodologies and processes as they relate to infrastructure,  application architecture, data engineering, and machine learning
• Pitch prototype development to assist in defining technology direction for our customers
• Conduct regular touchpoints with customers to review their broader IT and cloud strategy and provide updates on industry direction and leaptfrog products
• Maintain knowledge and understanding of industry trends, roadmaps, and new technologies and ability to apply to customer solutions
• Provide full "ownership" and accountability of customer and portfolio

PATHWAY TO SUCCESS 

#MakeThemRave is at the foundation of all our engineering. Our motivation is to provide customers with an exceptional experience in migrating, developing, modernizing, and operationalizing their systems in Google Cloud Platform.

Your success starts by positively impacting the direction of a fast-growing practice with vision and passion. You will be measured bi-yearly by the breadth, magnitude, and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions.  

As you continue to execute successfully, we will build a customized development plan together that leads you through the engineering or management growth tracks. 

EXPECTATIONS

Non-Pandemic Expected Travel - 20-50% travel to customer sites, conferences, and other related events.

Customer Facing - You will interact with customers on a daily basis. Common touchpoints occur when qualifying potential opportunities, at project kickoff, throughout the engagement as progress is communicated, and throughout program close and support.  You can expect to interact with a range of customer stakeholders, including executives, engineers, and technical project managers.

Training - Ongoing with first-week orientation at HQ followed by a 90-day onboarding schedule. Details of the timeline can be shared.  Continuous knowledge expansion and improvement are key to this role.

JOB REQUIREMENTS

Required Credentials:

• A Bachelor of Science Degree in Computational Science or equivalent experience

• 15+ years of product, sales & consulting, or other technical experience designing/implementing/managing complex computational systems, or equivalent infrastructure/cloud technology

Useful Qualifications: 

• Various Google Cloud certifications
• Understanding of computational theory from hardware through SaaS platforms and serverless abstraction
• Demonstrated success managing projects, people, and processes
• Excellent problem-solving skills
• Excellent interpersonal abilities

ABOUT SADA

VALUES:  We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer.

1. Make them rave
2. Be data-driven
3. Be one step ahead
4. Be a change agent 
5. Do the right thing

WORK WITH THE BEST: SADA has been the largest partner in North America for GCP since 2016 and has been named the 2019 and 2018 Google Cloud Global Partner of the Year. SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group, Inc. Magazine, as well as LA Business Journal!

BENEFITS: Unlimited PTO, Paid Parental Leave, competitive and attractive compensation,  performance-based bonuses, paid holidays, rich medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, professional development reimbursement program as well as Google Certified training programs.

BUSINESS PERFORMANCE: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 12 years in a row garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 3000+ customers served, 10K+ workloads and 25M+ users migrated to the cloud.