We are currently seeking a Sales Lead and Install Coordinator with high integrity and work ethic to join our growing team. Earn $17-$20 per hour (commensurate with your experience) plus potential bonuses. We pay 60% of your medical insurance premiums and you’ll have the option to purchase vision, dental and supplemental insurance. Our team members enjoy immediate accrual of PTO, a complimentary Sam’s Club membership, 50% off Gym Membership (up to $50/month), Life Insurance, 401K, incentive contests and many more benefits (see our website’s career page for a complete list).

THE ROLE

The Sales Lead Coordinator (SLC) acts as the liaison between the Sales Department, Call Center, Service & Maintenance Departments and our Customers. The SLC works with the Call Center to confirm and schedule appointments as well as help direct customer concerns to the appropriate department. This person assists Comfort Consultants (sales) with scheduling appointments for proposals and product installations. SLCs are also responsible for working with the warehouse to confirm equipment availability and personnel for scheduled installations. Other key responsibilities are maintaining quality assurance records and communicating sales metrics with the organization.

KEY JOB FUNCTIONS

Answer sales calls from the Call Center

Answer Technician calls from the field

Convert sales and tech lead opportunities into sales appointments

Schedule Comfort Consultants for sale opportunities

Schedule Installs based on Comfort Consultants' instructions

Schedule After Hours Service Leads

Prepare Comfort Advisor Sales Plan (CASP Report) Daily

Update Daily Huddle for management

REQUIREMENTS

3-5 years of Administrative or Customer Care experience

History of strong work ethic, professional achievement, and company loyalty

HVAC or mechanical experience - not required - we’ll train the right person!

Excellent attention to detail and problem-solving skills

Ability to provide unparalleled customer satisfaction.

Thrive working in a fast-paced and goal-driven environment.

Proficiency in Microsoft Office (Outlook, Excel, Word)

Experience with ServiceTitan software experience is a plus.

Maintain high levels of honesty, integrity, and compassion at all times

At Busby’s we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. If you are passionate about your craft, dedicated to delivering extraordinary customer service and thrive in a fast-paced environment, we would love for you to join our team.

VIDEO – LEARN MORE

Learn more about our benefits and what it’s like to work at Busby’s – www.busbys.com/careeers